Latest Inspection
This is the latest available inspection report for this service, carried out on 17th May 2010. CQC found this care home to be providing an Adequate service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Peddars Way.
What the care home does well The requirements made at the last key inspection were met, which showed that the home`s management had taken action to ensure that people`s changing needs were metand that their finances were safeguarded. The staff and health professional surveys that were sent to us gave no areas for concern. The staff survey asked what the home did well and comments included `take the service users out for varied activities, care for the service user`s individual needs`, `person centred activities, always lots going on` and `give the residents various activities to engage in a very person centred way`. The health professional survey asked what the home did well and comments included `support my client in an age appropriate but friendly and non clinical manner, work creatively to source recreational, leisure and educational opportunities, attempt to communicate effectively with my client`s family` and `a good staff team who are dedicated and work for the best interests of the people that they support. Seek, listen to and act on professional advice, good leadership and an evident sign up to the principles of valuing people`. What the care home could do better: There were no areas for improvement identified at this inspection. However, the health professional surveys asked how the home could improve and comments made were `engage other stakeholders in care, note for some time management have been working very hard in this area, this is showing results` and `specialist training and support for the staff on supporting people with profound and multiple learning disabilities and challenging behaviour`. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Peddars Way 5a Peddars Court Peddars Way Lowestoft Suffolk NR32 4TT one star adequate service 24/08/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Julie Small Date: 1 7 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Peddars Way 5a Peddars Court Peddars Way Lowestoft Suffolk NR32 4TT 01502538746 F/P01502538746 Mike.Ullah@mencap.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Beverley Jane Pitt Type of registration: Number of places registered: Conditions of registration: Category(ies) : Royal Society of Mentally Handicapped Children and Adults care home 3 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 3 1 The care home for adults is able to accommodate three young adults in the age range 16-25 years. Date of last inspection Brief description of the care home 5a Peddars Court is a home for young adults, registered to provide care, accommodation and support for three service users with profound learning and physical disabilities. Due to the complex nature of their disabilities, these service users are unable to be cared for at their family home. Each service user requires very significant care staff input in relation to meet their health; physical, and emotional and social care needs. The families of the three service users have unrestricted contact.
Care Homes for Adults (18-65 years) Page 2 of 8 2 4 0 8 2 0 0 9 Brief description of the care home 5a Peddars Court is a bungalow, built as part of a residential housing development in North Lowestoft. As such, it is attached to neighbouring properties, and the small development has been built in courtyard style, with neighbours on three sides. The home is located close to a range of community services including local shops and public transport. Due to the very significant levels of disability, the service users living at this home are transported using the homes own adapted minibus. The home is run by Mencap, a Voluntary Agency specialising in services for people with learning disabilities. At the last key inspection the homes manager informed the inspector that charges were £1,754.27 per week. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The unannounced random inspection was undertaken by Regulation Inspector Julie Small Monday 17th May 2010 from 15:25 to 16:30. Prior to the inspection the Annual Quality Assurance Assessment (AQAA) was sent to the home and they returned it to us within the required timescales. Surveys were also sent to the home and four staff and two health professional surveys were returned to us. A new manager had started working at the home since the last key inspection and their registered manager application was being processed by us at the time of this inspection. We viewed the homes Statement of Purpose and it was noted that the document had been updated to show the current management arrangements in the home. Two staff members that were spoken with were complimentary about the approach of the manager. At the last key inspection 24th August 2009 there had been three requirements made. Two were related to how the finances of the people that lived at the home were safeguarded and one was that the care records were to be updated to identify peoples changing needs and to ensure that the needs were met. At this inspection one persons care records were tracked and it was noted that their care plans had been reviewed and updated and they clearly identified how their needs had changed and the support that they required and preferred to meet their needs, for example a change in educational support. The care records that were viewed showed that since the last key inspection the homes manager had initiated best interest discussions with Suffolk County Council Adults Services regarding the arrangements for safeguarding the persons finances and their capacity to manage their finances. The records clearly showed the changes that had been made and there were clear instructions to ensure that the persons financial needs were met and safeguarded. The care records also showed that the person had an allocated independent advocate to ensure that their best interests were met. There were also detailed risk assessments in place, which identified the methods of minimising the assessed risks. The AQAA stated we ensure that Mental Capacity Assessments are carried out when any significant decisions are being made in the home. These have been done for finance and are being done for photographic evidence, administration of medication and PRN (as required) medication, this has supported the implementation of risk management for finance and medication and the implementation of more detailed medication support plans is in the process of being completed. During the inspection we observed the interaction between the staff on duty and the people that lived at the home to be caring, respectful and professional. What the care home does well:
The requirements made at the last key inspection were met, which showed that the homes management had taken action to ensure that peoples changing needs were met
Care Homes for Adults (18-65 years) Page 4 of 8 and that their finances were safeguarded. The staff and health professional surveys that were sent to us gave no areas for concern. The staff survey asked what the home did well and comments included take the service users out for varied activities, care for the service users individual needs, person centred activities, always lots going on and give the residents various activities to engage in a very person centred way. The health professional survey asked what the home did well and comments included support my client in an age appropriate but friendly and non clinical manner, work creatively to source recreational, leisure and educational opportunities, attempt to communicate effectively with my clients family and a good staff team who are dedicated and work for the best interests of the people that they support. Seek, listen to and act on professional advice, good leadership and an evident sign up to the principles of valuing people. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
