Care Home: Prudential Care Home Ltd

Annual service review Name of Service: Prudential Care Home Ltd The quality rating for this care home is: The rating was made on: three star excellent service 1 3 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Nurcan Culleton Date of this annual service review: 1 7 0 8 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service Address of service: 7a Grant Terrace Castlewood Road London N16 6DS 02082111957 02082117406 prudentialcarehome@hotmail.com Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Prudential Care Home Ltd Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users who can be accommodated is: 4 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disability or dementia - Code MD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 7a Grant Terrace is a three storey end of terrace building situated in a quiet residential area with good access to public transport near Manor House station. The home has easy access to a wide range of local facilities and amenities. The home is registered to accommodate four adults and is suitable for individuals with forensic psychiatric histories. The home offers 24 hour support with a trained psychiatric nurse on site. Staff at the home support residents to regain and retain independent living skills that will enable them to move into supported accommodation. All referrals to the Annual Service Review Page 2 of 5 No 1 3 1 0 2 0 0 8 home are as a result of Care Programme Approach meetings and the home does not accept emergency referrals. The home offers both short-term and long-term placements. Fees are currently £850-£1000 per week and vary according to assessed needs. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review: What did we do for this annual service review? This Annual Service Review (ASR) uses information gathered from information available to us over the last year to review the performance of the agency since the last key inspection, taking into account any correspondence including notifications and the outcome of the previous key inspection. What has this told us about the service? The last key inspection on 13/10/09 found to be providing an excellent service at the last inspection. It found the service did well as follows: A good admissions and needs assessment process is in place ensuring peoples needs are comprehensively identified prior to and during their placement. Individual needs and choices are reflected in the delivery of service provision. The home has a strong theoretical basis that effectively supports the work of staff. People in the home are provided with a theraputic and stable environment where they have opportunities to progress and develop. Detailed support plans and risk assessments identify individual needs and are used to enhance the support given to each individual in their placement. Staff work in a way that is enabling, encouraging and supportive, providing people with opportunities to improve their mental state, thereby allowing them to grow in confidence and in their independence. Concerns or complaints are listened to and promptly dealt with to ensure that individuals are satisfied with their service. Staff have a good understanding of the social, mental health and care needs of people living in the home and receive adequate supervision and training to support them. This is a home that is well led that is managed in the best interests of people using the service, who themselves can expect good to excellent outcomes in their service provision. We have not recieved any notifications, complaints or other information indicating that the quality of service has changed. What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor activities linked to the home through information received by us via notifications, complaints or information from other people. As the service is rated excellent the service is not expected to have another inspection for another two years, though may be inspected earlier if the need arises. All key standards will be examined at the next key inspection where the rating of the service will be reviewed. Annual Service Review Page 4 of 5 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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