Care Home: Queens Drive

What the care home does well The storage and handling of medicines is done well. This ensures that medicines are not mishandled and that they are given to residents safely, protecting them from harm. What the care home could do better: The audit trail of records of medicines received, administered and leaving the home, including those taken away by the resident must be kept complete, clear and accurate so that there is evidence that residents are protected from harm by having their medicines correctly. Inspecting for better lives Random inspection report Care homes for adults (18-65 years) Name: Address: Queens Drive Queens Drive 199 Queens Drive Nantwich Cheshire CW5 5LB two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Elaine Bray Date: 2 7 1 1 2 0 0 8 Information about the care home Name of care home: Address: Queens Drive Queens Drive 199 Queens Drive Nantwich Cheshire CW5 5LB 01270626080 01270628249 sheena.farr@cheshire.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Cheshire County Council care home 6 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 6 The registered person may provide the following category of service only: Care home only - Code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD. The maximum number of service users who can be accommodated is: 6. Date of last inspection Brief description of the care home 199 Queens Drive is a care home providing personal care and accommodation, on a short stay basis, for six people with a learning disability. One of the places in the home is allocated for emergency admissions only. The home is on a residential estate in Nantwich, close to shops, a pub and other local amenities. The home is a two-story detached building with an extension to the ground floor and the building is in keeping with the local neighbourhood. All of the bedrooms in the home are single rooms; 5 are on the first floor and 1 on the ground floor. Access Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home between the ground and first floor is via the stairs. The bedrooms contain handwashing facilities and furniture/fittings suitable to meet the service users? needs. The garden at the rear of the home is secure and accessible to some of the people who stay there, depending on their level of mobility. Information provided by the manager on 24 January 2007 identified that fees are 490.00 pounds per week. Care Homes for Adults (18-65 years) Page 3 of 7 What we found: This inspection was part of a programme of random inspections to see if medicines were being handled safely. The inspection took about an hour and involved looking at residents medicines and medicine records and discussing issues with a senior support care worker. We looked at how medicines were stored and found them to be secure in a locked metal cupboard. Staff showed an awareness of the problems that could occur with short stay residents and systems were in place to be sure that the medicines brought in by residents were fit to use and there was enough information available to be sure they were being handled safely. Safe medicine handling protects residents health by ensuring they have their medicines correctly. We looked at how medicines were recorded. All records had to be hand written on a form supplied by Cheshire County Council. The information written on it was accurate but staff did not sign and date the entries. Notes were made on the back of the form that we were told were receipt records but the entries did not make things clear. There were no records of the medicines taken home by residents at the end of their stay. Any left behind, if not needed, were sent to the pharmacy for destruction. This was recorded in full in a book. Clear and accurate records protect residents health by showing residents have had their medicines correctly. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action 1 20 13 Clear records of the audit trail of medicines, in particular those taken away by residents, must be maintained. So that residents health is protected by staff having complete and accurate records to support safe management of medicines 31/12/2008 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. 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