Care Home: Ramping Cat House Nursing Home

What the care home does well At the Key Inspection of 14/10/09 we found that people living in the home said that the staff team is `good`, that they create a good atmosphere and that the best thing about the home is the `cheerfulness of the staff`. People in the home praised the lunches, and we found that the home manages medication well. What the care home could do better: The home needs to make sure that the improvements now in place as a result of our enforcement action are maintained, and that they actively seek to continue improving the home through consultation with the people living there. Inspecting for better lives Random inspection report Care homes for older people Name: Address: Ramping Cat House Nursing Home White Hill Burford Oxfordshire OX18 4EX zero star poor service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Kate Harrison Date: 0 9 1 2 2 0 0 8 Information about the care home Name of care home: Address: Ramping Cat House Nursing Home White Hill Burford Oxfordshire OX18 4EX 01993822088 Telephone number: Fax number: Email address: Provider web address: rampingcat@atlantishealthcare.co.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Atlantis Healthcare Ltd care home 15 Number of places (if applicable): Under 65 Over 65 15 old age, not falling within any other category Conditions of registration: 0 The registered person may provide the following category of service: Care home with Nursing (N) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category : Old age, not falling within any other category (OP) The maximum number of service users to be accommodated is 15 Date of last inspection Brief description of the care home The Ramping Cat House is a care home with nursing, registered with CSCI to provide accommodation and services to 15 individuals. The home is situated in open countryside on the edge of the Cotswolds, near to Burford. Accommodation is provided in single rooms over two floors, with a stair lift providing access to the first floor. The manager and a team of nursing and care staff provide care, plus a part time cook. The present owner acquired the home in July 2005, visits regularly, and has plans to improve and extend the accommodation. Care Homes for Older People Page 2 of 7 Care Homes for Older People Page 3 of 7 What we found: We found that the home has now addressed the three outstanding requirements from our Key Inspection of 09/08/07, and had acted quickly to address the six requirements made at the Key Inspection of 14/10/08. The statement of purpose and the service user guide had been updated and provided to the people living in the home. The people living in the home had been consulted about their care, and the care plans now show how they want their health and welfare needs to be met. We saw that the complaints procedure had been revised and now includes our details, and all the people living in the home have a revised copy. We saw that all parts of the home are now clean and reasonably decorated, including the bathrooms. We found that a staff training and development programme had been started, and that sufficient staff members were on duty to meet the needs of the people living in the home. We saw that the confidential records of individuals are kept securely. The registered manager now has time to perform her managerial duties. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. 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