Latest Inspection
This is the latest available inspection report for this service, carried out on 20th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ridgeway Nursing Home.
Annual service review
Name of Service: Ridgeway Nursing Home The quality rating for this care home is: The rating was made on: two star good service 1 1 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Susan Richards Date of this annual service review: 1 5 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Crich Lane Ridgeway Belper Derbyshire DE56 2JH 01773853500 01773853957 paulabrowne1@hotmail.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Sudera Care Associates Limited Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: The maximum number of service users who can be accommodated is 37 The registered person may provide the following categories of service only: Care Home with nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Dementia Code DE Old age, not falling within any other category - Code OP Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Registered manager resigned 10 June 2009. 1 1 0 2 2 0 0 9 Number of places (if applicable): Under 65 Over 65 37 0 0 37 Annual Service Review Page 2 of 6 Ridgeway Nursing Home provides nursing and personal care for up to 37 older persons and with dementia. The original large detached brick house has been extended to provide purpose built accommodation standing within it own ground in a pleasant rural setting. It is located close to a public transport route and within two miles of the market town of Belper. There are thirty-three single and two double/shared bedrooms (with one of the shared doubles being used as a single at the time of the inspection). All bedrooms rooms have wash hand basins, although no en suites are provided. There is a choice of bathroom and toilet facilities and lounge and dining rooms and a range of equipment and adaptations to assist those people who may have mobility problems, including a passenger lift to the first floor and an emergency call system throughout. People are provided with care and support from a team of nursing, care and hotel services staff and including a part time activities co-ordinator. There is currently no registered manager for the service. Fees charged per week are in accordance with peoples assessed needs. Fees are determined either in accordance with individually agreed private contracts, or via individual agreements between the local authority and/or primary care trust for those who may be eligible to assistance with funding for either personal or nursing care. Up to date information about fees charged and what they cover can be obtained directly from the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The quality rating for this care home is 2 stars, good. This rating was made on 11 February 2009, which was the date of the last key inspection of this service. We looked at all the information that we have received, or asked for, since the last key inspection of the home. This included, The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. Surveys returned to us by people using the service and from other people with an interest there. Information we have about how the service has managed any complaints. What the service has told us about things that have happened there. These are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made for this service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us most of the information we asked for. We looked at the information in the AQAA and our overall judgement is that the home is still providing a good service and that they know what further improvements they need to make. People living in the home usually tell us they are happy there. However, on this occasion, from the 10 service user and relative surveys we sent out, we only received 1 return from a service user. We received 5 out of 5 staff survey returns. The person that completed the service user survey told us they receive the care and support they need, including medical care; that staff listen and act on what they say; that staff are usually available when they need them; that they know how to complain and that the home is always kept fresh and clean. They also said that activities are regularly organised that they can join if they choose. They said, Good care at all times from the care team. Annual Service Review Page 4 of 6 Staff told us that they receive the training, information and support they need to peform their role and that there are usually enough staff to meet peoples individual needs. However, most staff also said that they only have one uniform tunic supplied, which they find is not sufficient. The home continues to let us know about things that have happened there since our last key inspection and they have shown us that they manage issues well. They work well with us and have shown us that their service continues to provide overall good quality outcomes for the people who use it. The home notified us of the resignation of the registered manager in June 2009 and their management arrangements from then on. Although the person now responsible for managing the home, has not submitted a complete application for their registration to the Commission This is required. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequencies Regulations 2007 and the assessment of risk of the service. Further clarity will become evident as the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. However, we can inspect the home at any time if we have concerns about the quality of services there or the safety of people using it. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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