Care Home: Rodney House Residential Home

What the care home does well Residents who are really confused and have dementia are generally well supported and cared for by the staff. One of the residents said that ,`the staff are really marvelous do I can`t complain about anything`. These comments help to demonstrate to us that residents are well cared for at the home. The care plans included information about each residents physical, social and communication needs. We saw care plans had been written from an initial assessment of what the residents needs are and what support and help they need. Since the last inspection there is a a new style of care plan in place for residents, written in a much more individual and person centered way. We read three of the new style care plans. We found them to be clearly written with some helpful information to guide staff about how to care for each resident, they also reflected the uniqueness of each resident. The care plans we saw had been had been reviewed and updated regularly by the staff. This helps to demonstrate the staff know what sort of care and support that residents need. We saw staff talking to residents in a warm, friendly way. The staff helped people with their care needs in a kind and patient manner. We checked the stock of medication held in the home to see if medications are lookedafter safely.The stock of medication we saw was generally satisfactorily organised. Rodney House Care Home is a converted residential house. The home is near to private houses and it is a short distance from the centre of the town of Weston super Mare. Rodney House is also near to bus stops into the city of Bristol. This transport access means residents can be a part of the community if they want to be, it helps their friends families and significant others to be able to visit the home if they do not have a car. We found the home looked clean and tidy in all parts that we saw. The carpet has been removed from some communal areas and a domestic design of laminated flooring has been put down in its place. This is more hygienic in the home and also means there is no obvious offensive odour. The building is wheelchair accessible, there are different types of adaptations in place to help assist residents and visitors with disabilities throughout the building. What the care home could do better: Ensure that care plans show how to meet residents full range of needs. All care plans need to show clearly what staff need to do to provide residents with the care and support they need in all areas of their lives. Medication charts must accurately record the dose of medication that residents have had given to them, to make sure residents are given the right doses of medication for their health and well being. We heard staff call a number of residents ,`sweetie` or poppet`. We discussed the use of endearments with Ms Chambers. We suggested that unless this was how a person wanted to be referred to, the use of these terms could be seen as childlike and demeaning. Random inspection report Care homes for older people Name: Address: Rodney House Residential Home 36 Trewartha Park Weston Super Mare North Somerset BS23 2RT two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Melanie Edwards Date: 1 7 0 8 2 0 1 0 Information about the care home Name of care home: Address: Rodney House Residential Home 36 Trewartha Park Weston Super Mare North Somerset BS23 2RT 01934417478 01934417478 mail@rodneyhouseweston.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Miss Louise Catherine Dunnett Jackson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Rodney House (Weston) Ltd care home 30 Number of places (if applicable): Under 65 Over 65 30 30 dementia dementia Conditions of registration: 0 0 Rooms 1 & 2 cannot be occupied until confirmed usable by the Commission. The maximum number of service users who can be accommodated is 30. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Dementia aged over 65 years of age on admission (Code DE(E)) The registered person may provide the following category of service: Care home only Code PC to service users of either gender whose primary care needs on admission to the home fall within the following category:- Dementia ged 65 years of age or over on admission - Code DE(E) Care Homes for Older People Page 2 of 8 Date of last inspection Brief description of the care home Rodney House is registered to accommodate 21 elderly mentally infirm residents, many of who have Alzheimer s disease or dementia with differing levels of confusion. The home is situated in a residential area of Weston-super-Mare and is not far from local amenities and bus routes and is only a short car journey to the seafront. Care Homes for Older People Page 3 of 8 What we found: Melanie Edwards who is a Compliance Inspector carried out the inspection which was unannounced. We met two of the residents living at the home. We spoke to them about the care and support they receive and what daily life is like at the home. We spent time sitting in one of the lounges and observing what daily life is like for residents. We met the manager of the home, Louise Chambers and we also met three of the care staff. We saw staff helping residents with their care needs. We looked at three peoples care plan records, to find out what sort of care and support they need and how staff will aim to provide this. We checked the records of drugs that are kept in the home. We did this to see if medication is stored safely. We toured the premises to see if it is a safe and suitable place for people to live in. What the care home does well: Residents who are really confused and have dementia are generally well supported and cared for by the staff. One of the residents said that ,the staff are really marvelous do I cant complain about anything. These comments help to demonstrate to us that residents are well cared for at the home. The care plans included information about each residents physical, social and communication needs. We saw care plans had been written from an initial assessment of what the residents needs are and what support and help they need. Since the last inspection there is a a new style of care plan in place for residents, written in a much more individual and person centered way. We read three of the new style care plans. We found them to be clearly written with some helpful information to guide staff about how to care for each resident, they also reflected the uniqueness of each resident. The care plans we saw had been had been reviewed and updated regularly by the staff. This helps to demonstrate the staff know what sort of care and support that residents need. We saw staff talking to residents in a warm, friendly way. The staff helped people with their care needs in a kind and patient manner. We checked the stock of medication held in the home to see if medications are looked Care Homes for Older People Page 4 of 8 after safely.The stock of medication we saw was generally satisfactorily organised. Rodney House Care Home is a converted residential house. The home is near to private houses and it is a short distance from the centre of the town of Weston super Mare. Rodney House is also near to bus stops into the city of Bristol. This transport access means residents can be a part of the community if they want to be, it helps their friends families and significant others to be able to visit the home if they do not have a car. We found the home looked clean and tidy in all parts that we saw. The carpet has been removed from some communal areas and a domestic design of laminated flooring has been put down in its place. This is more hygienic in the home and also means there is no obvious offensive odour. The building is wheelchair accessible, there are different types of adaptations in place to help assist residents and visitors with disabilities throughout the building. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action 1 7 15 Care Plans must show how to 20/09/2010 meet residents full range of needs. Health and wellbeing. 2 9 13 Medication charts must 20/09/2010 accurately record the dose of medication that residents have had given to them . Health and wellbeing Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!