Latest Inspection
This is the latest available inspection report for this service, carried out on 13th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Spring Lane Care Home.
Annual service review
Name of Service: Spring Lane Care Home The quality rating for this care home is: The rating was made on: two star good service 2 7 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Angela Starr Date of this annual service review: 0 2 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 168 Spring Lane Lambley Nottingham NG4 4PE 01159670341 01159674928 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Spring Lane Nursing Home Limited Number of places (if applicable): Under 65 Over 65 60 0 0 60 The maximum number of service users who can be accommodated is 60. The registered persons may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission are within the following category: Old age, not falling within any other category - Code OP. Dementia - Code DE. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Spring Lane is a care home providing personal care and accommodation for 60 older people and for people who have dementia. The home provides short term, long term and respite care. The home is owned by Spring Lane Care Homes Limited, which is run as a family business. The home is located in a rural area between Mapperley and Lambley where there are shops, pubs, the post office and other amenities. The home was opened in May 1996 and consists of a purpose built building. All 60 of the
Annual Service Review Page 2 of 6 None 2 7 1 1 2 0 0 8 bedrooms are single, and 17 of the bedrooms have en-suite facilities. Bedrooms are located on 2 floors and there is a passenger lift. The home has large gardens that are well maintained and easily accessible. A new conservatory is planned for the Spring/Summer of 2010 There is ample car parking available. The manager said in the pre inspection questionnaire that the fees for the service range from £379.00 to £550.00 per week depending on dependency needs. There are additional charges for hairdressing and chiropody. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for, since the last key inspection or annual service review. This included, The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. The previous key inspection. Relevant information from other organisations. What other people have told us about the service. A telephone conversation with the Registered Manager for the service on 2nd March 2010 What has this told us about the service? The service sent us their annual quality assurance assessment when we asked for it. It was complete and provided us with clear information and evidence. There were suitable responses to the questions we asked in terms of what the service does well and also as to the way they could effect any changes and improvements. The service told us that they continue to work in the best interests of the people who use the service and they promote independence and choice. We looked at the information provided for us in the Annual Quality Assurance Assessment and our judgement is that Spring Lane Care Home can still provide a good service and that they know what further improvements they need to make. The views of our service users and their families are very important to us. This enables us to provide a high quality of care within a homely environment. The information goes on to tell us that health and personal care needs are regularly reviewed and care plans are kept up to date. A variety of activities take place and a dedicated activities co-ordinator is employed. A conversation with the manager on the day this Annual Service Review took place, confirmed that there are no outstanding complaints and that we have received the relevant Regulation 37 notifications from them. (This is a regulatory process which informs us of any reportable incidents that occur at a service.) We have not received any complaints or other information about the service that are outstanding. Annual Service Review Page 4 of 6 Staff training is up to date and the manager told us about a new training programme that the service now provide to all staff. This training is delivered through a Satellite Television system which means the information can be recorded and used at any time. It also provides a live link to an expert in each particular training forum. This system will deliver training in 24 different areas in a twelve month period and includes subjects such as Hydration and Nutrition and Health and Safety. Since the last Key Inspection took place in November 2008 the service have altered the four double rooms into single rooms with en-suite facilities. Four new en-suite rooms have been completed and there are plans in place to build a new conservatory in the spring or early summer of 2010. The Annual Quality Assurance Assessment tells us Our philosophy is to create a warm, friendly and homely atmosphere for residents and staff. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequency Regulations 2007 and the assessment of risk of the service. Further clarity will become evident as the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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