Care Home: St Cecilia Care Home

Annual service review Name of Service: St Cecilia Care Home The quality rating for this care home is: The rating was made on: two star good service 2 0 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Justine Button Date of this annual service review: 1 4 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: 1 Hitchen Lane Shepton Mallett Somerset BA4 5TZ 01749342809 01749342809 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia Conditions of registration: Mr David Edwin Wills White Number of places (if applicable): Under 65 Over 65 17 0 The maximum number of service users who can be accommodated is 17. The registered person may provide the following category of service only: Care home providing personal care only- Code PC to service users of iether gender whose primary care needs on admission to the home are within the following category: DementiaCode DE Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St Cecilias is a detached two-storey house situated close to Shepton Mallet town centre. The service has provided specialist residential care for older people with dementia for about 4 years, having formerly been registered as a nursing home. Services are accredited, contracted and supported by Somerset Partnership NHS and Somerset County Council. The home provides a secure environment with an attractive, enclosed patio-style garden. This arrangement is to allow people living in the home to move freely around the home and garden in safety. Accommodation has been altered recently and is provided in single rooms. The space available allows service users to Annual Service Review Page 2 of 6 2 0 0 2 2 0 0 9 use a lounge or lounge/dining room downstairs and the garden. A wide variety of activities are available during the day and a specialist care development nurse (SCDN) visits to support the staff and service users two or three times a week. We were informed in Febuary 2009 that the current fee levels are 479 pounds per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included The annual quality assurance assessment (AQAA) was sent to CQC after being completed by the manager In December 2009. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. Surveys were sent out to people using the service and other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The manager completed the annual quality assurance assessment (AQAA) and submitted it to the Care Quality Commission in a timely manner. The AQAA was fully completed and gave clear detail about the progress of the service over the past twelve months and looked at what improvements were planned over the next twelve months. The manager told us that there is an open door policy with people living at the home and staff so they can have a confidential environment to discuss any queries or concerns. We were told that as a result of listening to the views of people living at the home the home has increased the range of activities. The home has obtained bus passes for people at the home, this has enabled the people at the home to access the community more frequently. The AQAA told us that there had been some new staff who had taken some time to settle however now the home was reaping the rewards from this with the input of new ideas. We received surveys from four staff who work at the home and six people living at the home. Some people living at the home had assistance from family and friends to help them complete the form. The forms from people living at the home were positive. One person stated I like it at St Cecilias. I get well looked after. I like the food. I go out sometimes and my family are able to visit. Another person said The home is friendly caring and provides emotional and physical support. There are plenty of activities. People are treated with dignity and respect. Staff are always helpful. The food is good. An additional person told us that This is a wonderful caring home. Staff told us that they are given up to date information with regard about the needs of people living at the home. Staff told us that they received induction and received adequate training. Comments from staff included St Cecilias is a loving place where people are kind to one another. Staff work with residents well. I enjoy working at the home. One staff member stated that they felt they provided excellent care during the end stage of life. Annual Service Review Page 4 of 6 We receive have received no concerns or complaints about the service. We receive regular and appropriate notifications in line with Regulation 37 of the Care Home Regulations. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by January 2012. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. 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