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Care Home: St Raphael`s Christian Care Home

  • 32 Orchard Road Bromley Kent BR1 2PS
  • Tel: 02083131377
  • Fax: 02084601710

St Raphael?s is a large extended building situated in its own grounds with off road parking to the front of the building and within easy reach of local shops. The own is also on a bus route giving access to Bromley shopping centre and leisure facilities. St Raphael?s is part of the Southern Cross Healthcare Group, established in 1996, the company provides long term care for vulnerable people throughout the United Kingdom. The home is divided into three units, one on two levels and the other on four levels, with passenger lifts for accessibility. The home offers good communal areas accessible to all its residents. The home is dual registered with an attached purpose built nursing wing on the ground floor. All of the bedrooms in the `Mellifont` unit have en suite facilities as do the majority of bedrooms in the nursing unit. The older part of the building, the `Orchard` unit, bedrooms are provided with a wash hand basin, and toilet and bathroom facilities are within easy reach. All the bedrooms are designed for single occupancy. The home has the benefit of central heating; radiators in the resident?s bedrooms are covered in line with health and safety requirements. There are grab-rails on the stairs and in the corridors, toilets, showers and bathrooms. Specialist bathing, toilet and lifting aids are available for residents use. All bedrooms, toilets, shower rooms and bathrooms are fitted with a lock, to ensure privacy, these locks can be accessed from outside in the event of an emergency. Information on fees has shown they range from #378.51-#987.50. F3es for Local Authority funded people are different to those for private. Fees also differ for residential and nursing units. The Statement of Purpose states that a copy of the latest inspection report is available on request from the home. There is also a copy available in the reception area. Information is also provided to prospective residents in the form of a Service Users` Guide.

  • Latitude: 51.409000396729
    Longitude: 0.029999999329448
  • Manager: Manager post vacant
  • Price p/w: £988
  • UK
  • Total Capacity: 58
  • Type: Care home with nursing
  • Provider: Trinity Care Ltd
  • Ownership: Private
  • Care Home ID: 14737

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for St Raphael`s Christian Care Home.

Inspecting for better lives Random inspection report Care homes for older people Name: Address: St Raphael`s Christian Care Home 32 Orchard Road Bromley Kent BR1 2PS two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Wendy Owen Date: 1 6 0 2 2 0 0 9 Information about the care home Name of care home: Address: St Raphael`s Christian Care Home 32 Orchard Road Bromley Kent BR1 2PS 02083131377 02084601710 straphaels@schealthcare.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Trinity Care Ltd care home 58 Number of places (if applicable): Under 65 Over 65 58 old age, not falling within any other category Conditions of registration: 0 The registered person may provide the following category of service only: Care home with nursing (CRH - N) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP The maximum number of service users who can be accommodated is: 58 Date of last inspection Brief description of the care home St Raphael?s is a large extended building situated in its own grounds with off road parking to the front of the building and within easy reach of local shops. The own is also on a bus route giving access to Bromley shopping centre and leisure facilities. St Raphael?s is part of the Southern Cross Healthcare Group, established in 1996, the company provides long term care for vulnerable people throughout the United Kingdom. The home is divided into three units, one on two levels and the other on four levels, with passenger lifts for accessibility. The home offers good communal areas Care Homes for Older People Page 2 of 9 Brief description of the care home accessible to all its residents. The home is dual registered with an attached purpose built nursing wing on the ground floor. All of the bedrooms in the Mellifont unit have en suite facilities as do the majority of bedrooms in the nursing unit. The older part of the building, the Orchard unit, bedrooms are provided with a wash hand basin, and toilet and bathroom facilities are within easy reach. All the bedrooms are designed for single occupancy. The home has the benefit of central heating; radiators in the resident?s bedrooms are covered in line with health and safety requirements. There are grab-rails on the stairs and in the corridors, toilets, showers and bathrooms. Specialist bathing, toilet and lifting aids are available for residents use. All bedrooms, toilets, shower rooms and bathrooms are fitted with a lock, to ensure privacy, these locks can be accessed from outside in the event of an emergency. Information on fees has shown they range from #378.51-#987.50. F3es for Local Authority funded people are different to those for private. Fees also differ for residential and nursing units. The Statement of Purpose states that a copy of the latest inspection report is available on request from the home. There is also a copy available in the reception area. Information is also provided to prospective residents in the form of a Service Users Guide. Care Homes for Older People Page 3 of 9 What we found: We found that since the recent safeguarding investigation the manager has endeavoured to improve the areas of concern highlighted by the Local Authority. Although there are still some areas that require further improvement we can see the progress being made. We found staff have received training and guidance in their role in ensuring peoples safety and what action they must take and we could see that they have an action plan to ensure all staff are made aware. We found that there have been further changes to the management of the home and this instability gives us cause for concern. We also found that monitoring arrangements were not as robust as they must be, especially with concerns over the management of the home. Records in place to detail any accidents or incidents were in place and have improved. However there is still progress to be made in this area. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 9 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action 1 8 12 People must have access to 01/10/2008 dental treatment, where these needs are identified to ensure healthcare needs are met. Where staff administer insulin with residents? consent, there must be a robust system in place for ensuring staff are trained and competent to protect people. The care plan must detail the action staff are taking to ensure the individuals needs are being met. Where there have been surveys completed on the quality of care provided a report must be produced detailing the outcome of the survey together with any action plan to improve the service. The report, once completed, must be sent to the Commission. 01/08/2008 2 9 13 3 33 24 01/12/2008 4 38 13 A risk assessment on the 01/09/2008 provision of first aid training for staff must be completed to determine the requirements of the home to meet the safety of people living there. Page 5 of 9 Care Homes for Older People Care Homes for Older People Page 6 of 9 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action 1 29 19 There must be a record of 26/04/2009 the supervisory arrangements in place where staff have commenced employment with a POVA1st. This will ensure peole are safeguarded from the employment of unsuitable staff 2 33 26 There must be monthly visits 26/04/2009 by the senior management of the organisation to monitor the quality of care provided. Reports on the visits must be produced and a copy kept in the care home. Regular monitoring would ensure that any fall in standards is highlighted and addressed so people receive consisitent care. 3 37 17 Records must be completed 26/04/2009 in full, be accurate and up to date. This will ensure that people have access to information that reflects the individuals current needs and ensures Care Homes for Older People Page 7 of 9 people that appropriate action has been taken. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations 1 37 The organisation should ensure that accident records make clear on which unit accidents occurr. Care Homes for Older People Page 8 of 9 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 or Textphone: or Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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