Care Home: St Winefrides Rest Home

What the care home does well At this visit we found that improvements have been made to staff training. They have now been provided with training in safeguarding, infection control, food hygiene and first aid. New staff now receive an induction when starting work at the home. What the care home could do better: No requirements were made as a result of this visit. Inspecting for better lives Random inspection report Care homes for older people Name: Address: St Winefrides Rest Home 32 St Winefrides Road Littlehampton West Sussex BN17 5HA two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Lesley Webb Date: 2 6 0 3 2 0 0 9 Information about the care home Name of care home: Address: St Winefrides Rest Home 32 St Winefrides Road Littlehampton West Sussex BN17 5HA 01903717455 02392294472 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Shakti Care Services Ltd care home 20 Number of places (if applicable): Under 65 Over 65 0 0 20 dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: 20 20 0 The maximum number of service users to be accommodated is 20. The registered person may provide the following categories of service only: Care home only (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) Dementia (DE) Mental Disorder (MD) Date of last inspection Brief description of the care home St. Winefrides Rest Home is a detached building in a residential are of Littlehampton and is a short distance from the sea and promenade. There is a rear garden, which the residents use, and there is a parking area at the front of the home. It is registered to Care Homes for Older People Page 2 of 7 Brief description of the care home accommodate up to 20 older persons including those with dementia and/or a mental disorder. The home is staffed 24 hours per day and there is a registered manager. Activities are provided for the residents. Although the home has one double bedroom, at the time of the visit all residents were accommodated in single rooms. There is a lounge, which overlooks the rear garden, and the home has a dining room. The weekly fees range from 338.00 to 500.00 per week. Care Homes for Older People Page 3 of 7 What we found: We carried out this unannounced visit to the home due to concerns being raised with us. The concerns being that night staff are instructed to get residents up early in the morning, that night staff have to administer medication before the time it should be given and that residents receive minimal care due to having to undertake domestic duties and completing of records. A concern was also raised that the registered manager is not present in the home on a regular basis. We arrived at the home at 7.30am. We spent time talking to night and day staff, and observed their interactions with people living at the home. In addition to this we looked at staff rotas, care records for one resident, induction and training records for two staff and the minuites of two staff meetings. At the end of this visit we gave feedback to the registered manager with regard to the concerns raised and our findings, informing her we could find no evidence to substantiate the concerns. We did tell her that she should record the hours she spends at the home, as currently she does not do this all the time. She agreed to do this. At the last key inspection of a requirement was made to ensure all new staff receive an induction and training suitable to be competent to do their job. Evidence found at this visit demonstrates that this requirement has been met. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. 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