Care Home: Stone House Nursing Home

What the care home does well This was not assessed at this inspection. A full inspection was undertaken on 20th March 2008 when the home was found to have an overall quality rating of 3 stars and to provide excellent services. The report of this inspection can be found on our website. What the care home could do better: No requirements or recommendations were made as a result of this inspection. Inspecting for better lives Random inspection report Care homes for older people Name: Address: Stone House Nursing Home Bishopstone Road Stone Aylesbury Buckinghamshire HP17 8BX three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Chris Sidwell Date: 2 6 0 2 2 0 0 9 Information about the care home Name of care home: Address: Stone House Nursing Home Bishopstone Road Stone Aylesbury Buckinghamshire HP17 8BX 01296747122 01296747007 phil@stonehousecare.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Dhanani,Mr Dhanani care home 31 Number of places (if applicable): Under 65 Over 65 0 31 dementia old age, not falling within any other category Conditions of registration: 31 0 The registered person may provide the following category of service: Care home with nursing (N) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Dementia (DE) Old age, not falling within any other category (OP) The maximum number of service users to be accommodated is 31 Date of last inspection Care Homes for Older People Page 2 of 7 Brief description of the care home Stone House Nursing Home is situated in a country road, within 20 minutes drive from the main Aylesbury town. The Home is a large older house set in well-kept, large gardens. The home is able to provide nursing accommodation for 31 Service Users with an additional category for Service Users diagnosed with Dementia. A Registered Nurse manages the home. Care Homes for Older People Page 3 of 7 What we found: We had received an anonymous concern from a relative that staff were working long hours, that residents may not have had a choice of female carer and that some staff may not have had the correct immigration documents. A short random focused inspection was undertaken to check these aspects of the organisation and management of the home only. The duty rotas showed that most staff worked less than 37 hours a week. The staffing levels are good. The home has 6 carers on duty in the morning, 4 in the afternoon and evening and three at night. In addition there is a qualified nurse who works with the carers at all times. There were no recorded instances when only male carers were on duty. Residents are asked whether they have a preference of carer and this is recorded in their care plan. There were female night carers on duty on every shift. There is one male member of the care staff who works five nights a week. He does on occasion work additional nights and may work a part time day shift if there are staff shortages. This was evident on the December rota although not the recent rotas. The manager said that this was due to staff holidays and sickness during the December period. The manager said that she did not use agency staff and preferred to maintain continuity of care for service users by offering the homes own staff and bank staff additional shifts if necessary. The manager said that she had not received any concerns about his care and said that the supervision records and appraisal was up to date. We have not received any complaints about the care of residents in the home and have not been notified of any safeguarding concerns reported to the local authority, which is the lead agency in safeguarding concerns. The home is one of a group of three homes and belongs to the local association of care home owners. As part of their regular meetings the association had recently had a presentation by the home office on how to check workers documents and their entitlement to work in the United Kingdom (UK). The group manager had invited the representatives from the home office to visit all the homes in the group and to check the staff work status. The home office have written to say that they were satisfied that all staff were entitled to take up employment in the UK. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. 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