Latest Inspection
This is the latest available inspection report for this service, carried out on 26th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Stonecroft House Care Home.
Annual service review
Name of Service: Stonecroft House Care Home The quality rating for this care home is: The rating was made on: two star good service 0 6 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jane Lyons Date of this annual service review: 2 4 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Stonecroft House Care Home Barnetby North Lincolnshire DN38 6DY 01652688344 01652688594 mike.day@LCDisability.org www.lcdisability.org Leonard Cheshire Disability Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Michael John Thomas Day Conditions of registration: Category(ies) : physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 29 29 5 day care places available in addition to the above Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Stonecroft Care Home is situated in a rural position close to the small village of Barnetby and the M180 motorway. The main house is Victorian in style, with a modern extension and set in extensive grounds overlooking the Lincolnshire Wolds. All rooms have views of open countryside and are styled for the individual person; bedrooms are for single occupancy and eight have en-suite facilities. The home is designed for easy access for those in wheelchairs. There are a number of different sitting rooms within the home, plus a very large dining area and separate multi- media room. A range of aids, adaptations and equipment are provided throughout the home. The gardens are
Annual Service Review Page 2 of 6 0 6 0 1 2 0 0 9 well maintained and offer a variety of settings to sit and walk in and people are encouraged to take part in their maintenance. Parking space is provided at the front of the home. The home provides care for those people with a physical disability from residential category through to those with more complex nursing needs. Stonecroft is owned by Leonard Cheshire Disability and the local team of Manager, professionally trained nurses, carers and other ancillary staff are supported by a regional and head office team. Information on current fees can be obtained from the manager. People who use the service will pay additional costs for optional extras such as hairdressing, private chiropody treatment, toiletries and newspapers/magazines. Information on the specific charges for these can also be obtained from the manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection on the 6th January 2009. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self- assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us the information we asked for. We also received surveys back from people who use the service and staff. We have decided on consideration of all the information that we have received that the home is still providing a good service and that they continue to review and improve the service. People living in the home told us that they are happy there and well cared for. They indicate that they are able to make choices about how they spend their time, they are listened to and their views and opinions are acted upon. Comments from people included: personal care is good and staff are very caring and friendly the home provides good activities, physio and care support and they keep the place clean and tidy and look after us well. Three staff surveys were received, these confirmed that they had received training relevant to their role and were well supported. Comments from staff include there is a good atmosphere in the home, we work well as a team and have good rapports with the service users and there have been lots of improvements in the home in recent years, the care support we provide is very good and we have lots of opportunities to access training courses. The home remains committed to providing staff with qualifications in care and 84 of care staff have achieved at least NVQ level 2 in care. Annual Service Review Page 4 of 6 Information in the AQQA confirmed that further improvements have been made during the last twelve months, areas include: decor, record keeping, activities and range of staff training courses. The quality assurance programme in the home is well developed and demonstrates that people who use the service and their representatives are well consulted and have opportunities to effect aspects of the way in which the home is run. The home had not received any complaints in the last twelve months. We are always told about important things that have happened at the home since we did our last key inspection. They work well with us and have shown that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care services at least once every three years. We are currently scheduled to do a key inspection by the 5th January 2011 to review our assessment of the service. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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