Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Stoneygate Ashlands II.
Annual service review
Name of Service: Stoneygate Ashlands II The quality rating for this care home is: The rating was made on: two star good service 2 8 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Debbie Williams Date of this annual service review: 1 2 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Ratcliffe Road Leicester LE2 3TE 01162705678 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Prime Life Ltd Number of places (if applicable): Under 65 Over 65 37 0 37 0 37 0 The maximum number of service users who can be accommodated is 37. The registered persons may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission are within the following category: Old age, not falling within any other category - Code OP. Dementia - code DE. Physical Disability - Code PD. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Stoneygate Ashlands is a care home providing personal care and accommodation for up to thirty-seven persons who may have additional needs, which may include Dementia or a Physical Disability. The home is purpose built, and located within a residential area of Leicester. Car
Annual Service Review Page 2 of 5 2 8 0 9 2 0 0 8 parking facilities are available to the front of the home. The home provides communal and bedroom facilities on both the ground and first floor. Access to the first floor is via a passenger lift. The ground floor has a central dining room, and provides two smaller lounge/dining rooms and a separate lounge for service users who wish to smoke. The first floor provides two lounge areas. All bedrooms are single and benefit from en-suite facilities, which include a toilet, wash hand basin and walk-in shower. Bathing facilities on each floor are also provided which are adapted to support the needs of people with impaired mobility. Stoneygate Ashlands has a landscaped area garden, which is accessible to service users, providing areas in which to walk along with Pergolas and outdoor seating. Information is located on site detailing the range of services offered, which includes the Statement of Purpose and Service User Guide. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we received or asked for since the last key inspection. This included the annual quality assurance assessment (AQAA) which the provider sent us. The AQAA is a self assessment tool that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service and information about how the providers have managed any complaints. We also looked at the notifications the providers sent to us since the last key inspection. The previous key inspection and any other visits we have made to the service in the last twelve months and any information we have received from other organizations about the service. We sent out surveys to people living at Stoneygate Ashlands and to staff working at the service. What has this told us about the service? The provider sent us their AQAA when we asked for it. The AQAA was clear and comprehensive and gave us detailed information about the service and the improvements the providers have made or are working towards. We have received information about any changes or incidents that have occurred in the last twelve months. Four resident surveys were returned to us, all were positive, two stated that staff were very helpful. Two people stated that they would like a better variety of meals. Four staff surveys were returned, all were positive. One staff member felt that staffing numbers were not always sufficient to meet peoples needs. Concerns were raised on two occasions since the last key inspection (28/09/08) about staffing numbers and communication. What are we going to do as a result of this annual service review? We are going to change our inspection plan and will carry out a key inspection by the end of March 2010. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
