Latest Inspection
This is the latest available inspection report for this service, carried out on 1st December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Lawns.
Annual service review
Name of Service: The Lawns The quality rating for this care home is: The rating was made on: three star excellent service 0 2 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Carole Burgess Date of this annual service review: 2 6 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 1A Knighton Rise Oadby Leicestershire LE2 2RF 01162448864 01162448864 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: FSHC Newco 2 Ltd Number of places (if applicable): Under 65 Over 65 0 4 41 0 The maximum number of service users who can be accommodated is 41. The registered provider may provide the following categories of service only:- Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories:- Old age, not falling within any other category - Code OP Physical disability - Code PD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Lawns is a purpose built home and provides care for up to for up to forty-one older people, and older people with a physical disability. It is a spacious, well-appointed home set in well-kept gardens. There is a TV lounge and quiet sitting room, and separate dining room. All rooms are en suite and there are additional toilets and assisted bathing facilities.
Annual Service Review Page 2 of 6 0 2 1 2 2 0 0 8 The home is situated in the pleasant area of Stoneygate and is close to local shops and the nearby village of Oadby. It is close to the A6 where there is a regular bus service into Leicester. The Statement of Purpose, Service Users Guide & Inspection Report are available in the reception hall of the home, and on request (these provide information on how the home is organised and what services they provide). The Statement of Purpose and Service Users Guide are provided for all new residents. At the time of the last key inspection, fees ranged from £520 to £657 per week (this includes some chiropody and relexology treatments). Extras include: Hairdressing, newspapers and dry cleaning. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any visits that we have made to the service in the last 12 months Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they may need to make. We sent surveys to people who use the service and to people who have an interest in the service. We received four replies, two from people who use the service and two from care staff. People who use the service said that they usually receive the care and support they need and that staff were usually available when needed, and that their medical needs were well supported. Both people indicated that they felt that activities could be improved and described them as erratic stating that if the activities organiser was away the activity was likely to be canceled. Both people indicated that food was usually good, but one person said that this year it had been variable due to the chefs absence. One person also commented that the gardens were not as well maintained as they once were. Annual Service Review Page 4 of 6 One person said that the home was very supportive of their personal needs and that staff staff were kind and patient, but felt that communication could be improved at all levels. Staff comments were positive indicating that they were well supported and received regular training days to improve care for the people who live at The Lawns. They felt that the home operated to a very high standard. CQC received one complaint about the service from a relative who felt that standard of food and care had deteriorated over the last few months. CQC conducted a Random Unannounced Inspection on 23rd September 2009 to ensure that nutritional and care needs were being met. Comments showed that people were less anxious now that the Registered Manager had returned, following a period of absence, and a regular chef was now in post. The service continue to let us know about things that have happened since our last key inspection in 2nd December 2008 when the service was rated a 3 star excellent service, and they have shown that they have managed issues well. They work well with us and have shown that their service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequency Regulations 2007 and the assessment of risk of the service. Further clarity will become evident as the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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