Care Home: The Old Vicarage

What the care home does well The Old Vicarage continues to offer a pleasant, homely and comfortable environment for the residents living there. Staff we spoke to were knowledgeable, competent and many hold an NVQ level 3 in care which is well above the recommended standard. They told us that staff morale in the home was much improved and that they worked well as a team. There is good information on noticeboards around the home about local adult protection polices and who to contact. All but one member of staff has received training and those we spoke to were clear about how, and to whom, they should report any adult concerns that they had. Residents are consulted about the service they receive and there are regular meetings where they can make suggestions and raise concerns. The home also has an excellent survey that is given to each resident to complete. This asks them for feedback about the quality of staff, activities, food and laundry arrangements in the home. We saw some completed forms and the respondents clearly rated the home highly. All prospective residents are fully assessed by senior staff to ensure their needs can be met at the home. What the care home could do better: Information in some of the care plans continues to be a little basic and did not give adequate guidance for staff to ensure that they could look after residents in a comprehensive and consistent way. The monthly reviews of the care plans were also very basic and did not include important information and changes to residents` health and personal care needs. We have concerns about the current management arrangements of the home. The registered manager is Rigmour Paling but she is not in charge of the day to day running of the home and many managerial functions have been allocated to the assistant manager. Staff clearly considered him to be the actual manager. Inspecting for better lives Random inspection report Care homes for older people Name: Address: The Old Vicarage 32 Church Lane Littleport Cambridgeshire CB6 1PS one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Janie Buchanan Date: 0 4 0 3 2 0 0 9 Information about the care home Name of care home: Address: The Old Vicarage 32 Church Lane Littleport Cambridgeshire CB6 1PS 01353865200 01353865227 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : The Old Vicarage (Ely) Ltd care home 22 Number of places (if applicable): Under 65 Over 65 4 0 22 0 dementia learning disability old age, not falling within any other category physical disability Conditions of registration: 1 PD & 1 LD Only Date of last inspection Brief description of the care home 0 1 0 1 The Old Vicarage is situated off a quiet road leading into the centre of Littleport. The property has been well maintained and extended to offer comfortable and spacious accommodation for 20 older people and one adult with learning disabilities and one adult with physical disabilities. The majority of bedrooms have en-suite facilities. There are four double bedrooms and the rest are single. All bedrooms exceed minimum size requirements. The home is decorated to a high standard and residents can bring in personal belongings and small pieces of furniture. The property benefits from about an Care Homes for Older People Page 2 of 7 Brief description of the care home acre of landscaped gardens. Views of the garden can be seen from most windows. The weekly fees range from £340-450 and vary according to the room occupied. The latest CSCI report is availbale in the entranceway to the home or can be downloaded from www.csci.org Care Homes for Older People Page 3 of 7 What we found: For this inspection we (The Commission for Social Care Inspection) checked: the preadmission assessments for three residents; the care plans for three residents; the training files for staff on duty and the homes procedures for protecting vulnerable adults. We also talked to four members of staff and two residents. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action 1 7 15 Residents care plans must be 01/05/2009 much more detailed to ensure that staff have the information they need to deliver care in a comprehensive and consistent way Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. 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