Please wait

Care Home: The Old Vicarage Residential Care Home

  • The Old Vicarage Church Street Gedney Dawsmere Spalding Lincolnshire PE12 9NL
  • Tel: 01406550265
  • Fax: 01406550543

The Old Vicarage Care Home is a Victorian former vicarage located next to the church in the village of Gedney Dawsmere, which is situated 15 miles from the towns of Wisbech, Kings Lynn and Spalding. The home is set near to the main village road, in grounds of approximately one and a half acres. Car parking spaces are located at the front and to the side of the home. The home has recently had a 9-bed modern extension and now provides care and accommodation for up to 23 people with a dementia. Rooms are situated on the ground, first and second floors and a stair lift serves the first floor only. There is one shared bedroom and all others are single; one single flatlet is located on the second floor. There are two main lounges, an activities room and a dining room. A conservatory is situated at the rear of the home. The care fees range from £421 to £431 per week. Copies of inspection reports are maintained in the hallway of the home for service users and members of the public.

  • Latitude: 52.848999023438
    Longitude: 0.1410000026226
  • Manager: Manager post vacant
  • Price p/w: £426
  • UK
  • Total Capacity: 23
  • Type: Care home only
  • Provider: Savoy Care Ltd
  • Ownership: Private
  • Care Home ID: 18776
Residents Needs:
Dementia

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for The Old Vicarage Residential Care Home.

CARE HOMES FOR OLDER PEOPLE The Old Vicarage Residential Care Home The Old Vicarage Church Street Gedney Dawsmere Spalding Lincolnshire PE12 9NL Lead Inspector Julie Western Unannounced Inspection 31st October 2008 09:00 X10015.doc Version 1.40 Page 1 The Commission for Social Care Inspection aims to: • • • • Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Author Audience Further copies from Copyright Inspection Report CSCI General Public 0870 240 7535 (telephone order line) This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI www.csci.org.uk Internet address The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 2 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Care Homes for Older People. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 3 SERVICE INFORMATION Name of service The Old Vicarage Residential Care Home Address The Old Vicarage Church Street Gedney Dawsmere Spalding Lincolnshire PE12 9NL 01406 550265 01406 550543 Telephone number Fax number Email address Provider Web address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration No. of places registered (if applicable) Savoy Care Ltd Mrs Jayne Angela Greenhalgh Care Home 23 Category(ies) of Dementia (23) registration, with number of places The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 4 SERVICE INFORMATION Conditions of registration: 1. The Registered Person may provide the following category of service only: Care home only - Code PC To service users of the following gender : Either Whose primary care needs on admission to the home are within the following categories: 2. Dementia - Code DE The maximum number of service users who can be accommodated is: 23 New servicfe Date of last inspection Brief Description of the Service: The Old Vicarage Care Home is a Victorian former vicarage located next to the church in the village of Gedney Dawsmere, which is situated 15 miles from the towns of Wisbech, Kings Lynn and Spalding. The home is set near to the main village road, in grounds of approximately one and a half acres. Car parking spaces are located at the front and to the side of the home. The home has recently had a 9-bed modern extension and now provides care and accommodation for up to 23 people with a dementia. Rooms are situated on the ground, first and second floors and a stair lift serves the first floor only. There is one shared bedroom and all others are single; one single flatlet is located on the second floor. There are two main lounges, an activities room and a dining room. A conservatory is situated at the rear of the home. The care fees range from £421 to £431 per week. Copies of inspection reports are maintained in the hallway of the home for service users and members of the public. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 5 SUMMARY This is an overview of what the inspector found during the inspection. The quality rating for this service is 2 star. This means the people who use this service experience good quality outcomes. This, being the first inspection visit of the home since the re-registration of the company, was an unannounced visit and it formed part of a key inspection, focusing on key standards, which have the potential to affect the health, safety and welfare of people who use the service. Throughout this report the terms ‘we’ and ‘us’ refer to The Commission for Social Care Inspection (CSCI). The visit lasted approximately three hours and we took into account previous information held by us including the previous inspection report, their service history and records of any incidents that we had been notified of since the last inspection. Before we made our visit the provider had returned the Annual Quality Assurance Assessment (AQAA). This gave us information about their own assessment of how well they are meeting standards and their plans to improve aspects of the service. We sent out surveys to people before we visited the service. The main method used to carry out the inspection is called ‘case tracking’, this includes following the care of a sample of three people through their records and assessing their care. We spoke to two people who use the service and saw rooms of those people who said we could. We spoke with three visitors and to one staff member. The manager was present throughout the visit and the general outcomes of the visit were discussed with her. What the service does well: The Old Vicarage delivers a good standard of care; it does this by maintaining competent care practices and good relationships with the service users and their families; the result is a homely, friendly atmosphere. The home provides a comfortable, safe and homely environment for people to live in. It is very managed and organised. People have care plans and reviews are carried out frequently; families and other professionals are involved in the reviews. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 6 Staff members are well trained and feel supported by the registered manager. They have a sound knowledge of residents needs. People and their families were full of praise for the staff team. Comments included ‘They’re absolutely brilliant’, ‘Really good - they’ve always got time’ and ‘All the staff are fantastic’. The building is decorated throughout to a high standard and is well maintained. What has improved since the last inspection? What they could do better: Please contact the provider for advice of actions taken in response to this inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. The summary of this inspection report can be made available in other formats on request. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 7 DETAILS OF INSPECTOR FINDINGS CONTENTS Choice of Home (Standards 1–6) Health and Personal Care (Standards 7-11) Daily Life and Social Activities (Standards 12-15) Complaints and Protection (Standards 16-18) Environment (Standards 19-26) Staffing (Standards 27-30) Management and Administration (Standards 31-38) Scoring of Outcomes Statutory Requirements Identified During the Inspection The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 8 Choice of Home The intended outcomes for Standards 1 – 6 are: 1. 2. 3. 4. 5. 6. Prospective service users have the information they need to make an informed choice about where to live. Each service user has a written contract/ statement of terms and conditions with the home. No service user moves into the home without having had his/her needs assessed and been assured that these will be met. Service users and their representatives know that the home they enter will meet their needs. Prospective service users and their relatives and friends have an opportunity to visit and assess the quality, facilities and suitability of the home. Service users assessed and referred solely for intermediate care are helped to maximise their independence and return home. The Commission considers Standards 3 and 6 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 1,3 Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. The information provided is freely available to residents and clearly sets out what is available for them. A comprehensive initial assessment ensures that the needs of residents can be met. EVIDENCE: The manager confirmed that she or a senior carer always visited prospective residents at home or in a care setting such as a hospital to undertake a thorough assessment of all their care needs. Records we saw confirmed this. We saw written admission documentation that was clear and gave staff all the information they needed to meet peoples’ needs. Both the statement of purpose and the service user guide had been revised following the last inspection. The statement of purpose contained all of the The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 9 information needed for prospective residents to make a decision. The service user guide was not in a format that was easy to read by older people. A visitor said ‘Mum chose the home and wouldn’t go anywhere else’ and another compared the home favourably with others in the area. A resident said ‘I came here for day care, so I knew it already and I liked it’. A staff member described the admission process and the importance of making new residents and their families welcomed. The home does not provide intermediate care. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 10 Health and Personal Care The intended outcomes for Standards 7 – 11 are: 7. 8. 9. 10. 11. The service user’s health, personal and social care needs are set out in an individual plan of care. Service users’ health care needs are fully met. Service users, where appropriate, are responsible for their own medication, and are protected by the home’s policies and procedures for dealing with medicines. Service users feel they are treated with respect and their right to privacy is upheld. Service users are assured that at the time of their death, staff will treat them and their family with care, sensitivity and respect. The Commission considers Standards 7, 8, 9 and 10 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 7,8,9,10 Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. Care plans are in sufficient depth and detail to ensure that residents’ care needs can be met. EVIDENCE: The ‘Standex’ system is used to record peoples’ needs; it contains information about peoples’ health and personal care needs in a card file system. We looked at three care plans; they were reviewed regularly and signed where possible by people or their relatives/advocates. They contained clear risk assessments and mental capacity reviews. Social and life histories ensured that there was plenty of information to meet peoples’ social needs. There was a clear medication policy and the pharmacist visited regularly. Records showed that, where appropriate, district nurses were involved in residents’ care and a visiting district nurse said that the standard of personal The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 11 care was excellent, with knowledgeable staff who communicated the resident’s care needs well. Visitors we spoke with were pleased with the care given their relatives. Comments included ‘Mum’s improved since she moved here’ and ‘’I can’t imagine any place where the people are cared for better than here’. The staff team were observed carrying out their duties with kindness and sensitivity towards the residents, especially when attending to their personal needs. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 12 Daily Life and Social Activities The intended outcomes for Standards 12 - 15 are: 12. 13. 14. 15. Service users find the lifestyle experienced in the home matches their expectations and preferences, and satisfies their social, cultural, religious and recreational interests and needs. Service users maintain contact with family/ friends/ representatives and the local community as they wish. Service users are helped to exercise choice and control over their lives. Service users receive a wholesome appealing balanced diet in pleasing surroundings at times convenient to them. The Commission considers all of the above key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 12,13,14,15 Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. Social activities are regular and are tailored to suit individual residents’ needs. Residents have a choice of meals from a balanced and varied menu EVIDENCE: The home has an activities co-ordinator who is currently undergoing specialist training [NAPA] in activities for older people. We saw that care plans included a list of all residents’ likes and dislikes. The service actively promotes independence, choice and privacy by listening to residents and relatives/representatives. Equality and diversity are promoted through the policies and procedures and through the staff induction procedures, ensuring that peoples’ individual needs can be met. There is a programme of regular activities, including entertainers, visits from various animals and birds, adaptive sports and exercises, reminiscence therapy and various board and card games. Residents spoken with described trips out to local garden centres or shopping and the home has a minibus. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 13 We saw a photo book that showed people on trips and at various events throughout the year. On the day of the inspection some residents were watching television, reading or resting in the quiet lounge. Staff members we spoke with described theme days, the next being a Spooky activity day on Hallowe’en. Activities were displayed on a notice board in the entrance hall. Residents were observed eating the mid-day meal and all indicated that they enjoyed the meals served; records we saw showed that one resident went directly to the kitchen daily and requested a meal not on the menu – his wishes were always met. We saw menus that were on a four-weekly rota and were balanced and varied. The cook was knowledgeable about the nutritional needs of service users The Environmental Health Officer’s recent visit had resulted in 3 stars for hygiene in the local award scheme. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 14 Complaints and Protection The intended outcomes for Standards 16 - 18 are: 16. 17. 18. Service users and their relatives and friends are confident that their complaints will be listened to, taken seriously and acted upon. Service users’ legal rights are protected. Service users are protected from abuse. The Commission considers Standards 16 and 18 the key standards to be. JUDGEMENT – we looked at outcomes for the following standard(s): 16,18 Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. The home’s procedures for addressing complaints and for protection from abuse are clear. Residents and their families are confident that their comments and concerns will be listened to. EVIDENCE: Visitors we spoke with said they did not wish to complain but knew how to make a complaint. The home had an up to date copy of the Local Authority adult protection procedures; staff members said they had read it. The training programme showed that there was a rolling training course for staff on POVA and safeguarding adults. Staff members spoken with knew what to do in the event of a serious concern. The manager said that residents and their families were regularly asked for their views regarding the running of the home. A resident said ‘I’m sure if I had a complaint the manager would see to it’ and visitors spoken with said that they were given information on how to make complaints. Since the last inspection there has been one complaint that was investigated under the safeguarding adults procedures and concerned care practice. It was The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 15 not upheld but the record keeping procedures have been improved upon as a result of the subsequent findings. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 16 Environment The intended outcomes for Standards 19 – 26 are: 19. 20. 21. 22. 23. 24. 25. 26. Service users live in a safe, well-maintained environment. Service users have access to safe and comfortable indoor and outdoor communal facilities. Service users have sufficient and suitable lavatories and washing facilities. Service users have the specialist equipment they require to maximise their independence. Service users’ own rooms suit their needs. Service users live in safe, comfortable bedrooms with their own possessions around them. Service users live in safe, comfortable surroundings. The home is clean, pleasant and hygienic. The Commission considers Standards 19 and 26 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 19,26 Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. The residents live in a safe, comfortable and pleasant environment that is suitable for their needs. EVIDENCE: Overall, the standard of decoration internally was good and afforded people a great degree of comfort. A visitor said ‘It’s changed out of all recognition since the new owners took over’. The gardens were well maintained and offered pleasant places for residents to sit out in good weather; the enclosed courtyard area in particular was The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 17 attractive and included a sensory garden with plants for people to touch and smell. Recent improvements to the home have included the 9-bed extension in August, re-flooring to some areas in the main building and a complete refitting of the kitchen. A set of four wide steps connects the old building to the extension and staff members said these were difficult to negotiate with wheelchairs; the manager said that it was planned to have a chair lift at one side of the steps. The kitchen was visited by the Environmental Health Officer and had been awarded ‘2 Tulips’ [good] in the local award scheme for hygiene. Bedrooms were well decorated and personalised. There were safety notices around the building to prevent the spread of infection. The building smelled clean and fresh throughout. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 18 Staffing The intended outcomes for Standards 27 – 30 are: 27. 28. 29. 30. Service users’ needs are met by the numbers and skill mix of staff. Service users are in safe hands at all times. Service users are supported and protected by the home’s recruitment policy and practices. Staff are trained and competent to do their jobs. The Commission consider all the above are key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 27,28,29,30 Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. Staff numbers are in sufficient quantity for them to be able to care for the residents. Staff members are suitably trained, qualified and competent to meet the needs of residents. EVIDENCE: The daily staff rota we saw showed that in addition to the manager there was one senior and one carer for 14 residents. In addition an apprentice was employed from the local college; she did not undertake personal care on her own. The home also employed a cook, two cleaners, a handyman and a gardener Staff members said that there were enough staff to complete their tasks in time and visitors confirmed this; one said ‘They always stop for a word or a smile for people’. We saw people laughing with staff and showing they enjoyed being with them. The manager said that four staff members have completed the National Vocational Qualification [a nationally recognised qualification] at level 2 with a further three working towards it. Three staff were working towards NVQ at level 3. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 19 The training records we saw showed that recent training had included manual handling, protection of vulnerable adults, dementia and nutrition and challenging behaviour. A staff member described how she had an interview, gave three references and underwent an induction and CRB/POVA checks. Staff records we saw confirmed this. Some staff folders did not contain photographs of staff members. Records demonstrated that staff received regular supervision. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 20 Management and Administration The intended outcomes for Standards 31 – 38 are: 31. 32. 33. 34. 35. 36. 37. 38. Service users live in a home which is run and managed by a person who is fit to be in charge, of good character and able to discharge his or her responsibilities fully. Service users benefit from the ethos, leadership and management approach of the home. The home is run in the best interests of service users. Service users are safeguarded by the accounting and financial procedures of the home. Service users’ financial interests are safeguarded. Staff are appropriately supervised. Service users’ rights and best interests are safeguarded by the home’s record keeping, policies and procedures. The health, safety and welfare of service users and staff are promoted and protected. The Commission considers Standards 31, 33, 35 and 38 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 31,33,37,38 Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. The home is well managed and the health, safety and welfare of the residents are promoted. The views of the residents are listened to and they are involved in decisions affecting them. EVIDENCE: The manager of the home has been in post since 2007. She holds NVQ at level 4 and the Registered Manager’s Award. She and a the deputy manager work closely together as a team and staff members we spoke with said that they were very approachable and accessible. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 21 The owner works one or two shifts weekly and is very involved in the running of the home. Health and safety policies are well documented and demonstrate a clear commitment to ensuring the wellbeing of residents. Policies and procedures were not updated or reviewed. There is a quality assurance system in place; this consists of sending questionnaires to people and their families/advocates. On return, these are discussed with the management team and any issues from the returned forms are addressed. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 22 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Care Homes for Older People have been met and uses the following scale. The scale ranges from: 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable CHOICE OF HOME Standard No Score 1 2 3 4 5 6 ENVIRONMENT Standard No Score 19 20 21 22 23 24 25 26 2 X 3 X X N/a HEALTH AND PERSONAL CARE Standard No Score 7 3 8 3 9 3 10 3 11 X DAILY LIFE AND SOCIAL ACTIVITIES Standard No Score 12 3 13 3 14 3 15 3 COMPLAINTS AND PROTECTION Standard No Score 16 3 17 X 18 3 3 X X X X X X 3 STAFFING Standard No Score 27 3 28 3 29 2 30 3 MANAGEMENT AND ADMINISTRATION Standard No 31 32 33 34 35 36 37 38 Score 3 X 3 X X X 2 3 The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 23 Are there any outstanding requirements from the last inspection? STATUTORY REQUIREMENTS This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. Standard Regulation Requirement Timescale for action RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. 1 2 3 Refer to Standard OP1 OP29 OP37 Good Practice Recommendations The service user guide should be in plain English and in a format easy for older people with poor eyesight to read. All staff folders should include a photograph of the staff member. Policies and procedures should be reviewed and updated to ensure that staff have up to date information to care for people safely.. The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 24 Commission for Social Care Inspection Eastern Region Commission for Social Care Inspection Eastern Regional Contact Team CPC1, Capital Park Fulbourn Cambridge, CB21 5XE National Enquiry Line: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI The Old Vicarage Residential Care Home DS0000072590.V372984.R01.S.doc Version 5.2 Page 25 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

Other inspections for this house

The Old Vicarage Residential... 29/10/08

The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab.

The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab.

Promote this care home

Click here for links and widgets to increase enquiries and referrals for this care home.

  • Widgets to embed inspection reports into your website
  • Formated links to this care home profile
  • Links to the latest inspection report
  • Widget to add iPaper version of SoP to your website