Latest Inspection
This is the latest available inspection report for this service, carried out on 2nd October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Poplars Residential Home.
Annual service review
Name of Service: The Poplars Residential Home The quality rating for this care home is: The rating was made on: two star good service 0 8 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Keith Charlton Date of this annual service review: 0 2 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Watling Street Mountsorrel Loughborough LE12 7BD 01162302102 01162304485 saidamawani127@hotmail.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: Mr Riaz Mawani,Mrs Sayida Mawani Number of places (if applicable): Under 65 Over 65 23 23 0 0 0 23 The maximum number of service users who can be accommodated is: 23. The registered person may provide the following categories of service only: Care Home Only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old Age, not falling within any other category - Code OP Dementia - Code DE Mental Disorder Code MD Maximum number of places: 23. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Poplars Care Home cares for twenty three older persons, some of which have dementia or mental health needs in a large property situated in the village of Mountsorrel. The home is close to the market town of Loughborough where residents
Annual Service Review Page 2 of 6 0 8 1 0 2 0 0 8 have access to a variety of facilities. The home is easily accessible for private and public transport. The premise consists of two floors accessible by use of the stairs and passenger lift. There are a variety of facilities in the home including dining and lounge space. The home comprises seventeen single bedrooms, two without en-suite facilities. There are three double bedrooms. There is a large garden to the front and a garden patio situated to the rear of the premises. The weekly fees were from £334 to £395 in 2008 - this information was provided on the day of the inspection. There are additional costs for individual expenditure such as hairdressing, toiletries, etc. A Statement of Purpose and Service Users Guide to the services the home offers can be supplied to applicants and the last Inspection Report is available in the hallway, to enable prospective people to make an informed choice as to whether they wish to live at the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The date this Annual Service Review took place was on the 2nd October 2009. The last key inspection of this service was carried out on 8/10/2008. The home has been registered with the Care Commission since 2004 and is a large size residential home, managed by Emily Marriot. The home was found to provide good outcomes for residents. when it received its last key inspection. No regulatory action has been taken against the provider to indicate that the provider is unfit to manage a care home. The registered provider has complied with the responsibilities of a registered provider within this service. We looked at all the information that we have received, since the last key inspection or annual service review. This included: Information we have about how the service has managed any complaints: There have been no complaints made to the Care Quality Commission (CQC), since the last inspection. The Manager also reported that no complaints have been made to the service in the last twelve months. What the service has told us about things that have happened in the service, which are called notifications and are a legal requirement: There have been a small number of notifications regarding relevant issues sent to the CQC, which have been dealt with in a fully satisfactory manner. The previous key inspection. No other visits have been made to the service in the last twelve months. No other information has been received from any other relevant organisations. The annual quality assurance assessment, (AQAA), has been sent to us by the service. The AQAA is a self assessment that focuses on, how well outcomes are being met for people using the service. It also gives us some numerical information about the service. Surveys have been sent out to residents and staff. What has this told us about the service? The AQAA was detailed and well recorded and gave us the information we asked for. This included regarding essential policies and procedures that need to be in place for the proper running of the home and contained practices to ensure that peoples needs are the primary focus of the homes work. We will include surveys from people living at the home and staff in this Report if we receive them before publication of this final Report. Taking into account all the information we have our judgement is that the home still Annual Service Review Page 4 of 6 recognises how to provide an good service and has identified improvements that the home intends to make. The AQAA outlined how the service focuses on the welfare and quality of life for people who live there and the improvements that are to be made to make peoples lives better. The Manager presents as being very enthusiastic in doing everything in her power to ensure that people and as happy and content as they can be and has explained how she continues to develop as a Manager and ensures that staff receive essential training to equip them with the skills to provide sensitive personal care. What are we going to do as a result of this annual service review? There is no need to do a random inspection to look at any issues raised or to bring forward our next key inspection, though we can inspect at any time if a need arises to do so. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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