Latest Inspection
This is the latest available inspection report for this service, carried out on 14th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Wavelly House.
Annual service review
Name of Service: Wavelly House The quality rating for this care home is: The rating was made on: two star good service 1 2 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Peter McNeillie Date of this annual service review: 0 1 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 7A Wavell Close Basingstoke Hants RG226EQ 01256333773 Telephone number: Fax number: Email address: Provider web address:
wavelyhouse@btconnect.com www.together-uk.org Together Working for Wellbeing Name of registered provider(s): Name of registered manager (if applicable) Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: The maximum number of service users to be accommodated is 6 The registered person may provide the following category of service only: Care home only(PC) to service userrs of the following gender: Either whose primary care needs on admission to the home are within the following category: Mental disorder(MD) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Wavelley House is care home managed by Together Working for Wellbeing and is registered to provide care and support for up to six persons people with mental health issues. Nil 1 2 1 2 2 0 0 8 Number of places (if applicable): Under 65 Over 65 6 0 Annual Service Review Page 2 of 6 Accomodation is provided in a large property set in a quiet residential road in the North Hampshire town of Basingstoke the centre of which which is a short bus ride to centre. There are six single bedrooms as well a a lounge diner and well maintained garden to which the residents have access. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service; these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organizations. What other people have told us about the service including responses to a CQC satisfaction survey completed by residents staff and health /social care professionals. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what improvements they need to make. Responses by staff social care professionals, health care professionals and residents our satisfaction survey was positive. Staff told us: Prior to be employed criminal record bureau checks and references were carried out, they received a good induction and training, are well supported and are aware of the procedures to follow should they suspect any residents is being abused. Residents or their representatives told us: The home looks after us well. Health care professionals told us the: The home was good at Responding to the needs of the individual and altering plans if needed. In their AQAA the home told us: We do the following to ensure that race, gender identity, disability, sexual orientation, age, religion and belief are promoted and incorporated into what we do: On arrival each service user has a full assessment, covering cultural and spiritual needs. Plus daily living skills. We do this through individual care planning of needs and personal choices. Service user training has been made available. All service users treated individually with respect and dignity at all times. In their AQAA the home also informed us since the last inspection the following changes and improvements have been implemented: Supporting clients to access local amenities. Plans for future improvement include: All staff will receive training on the recovery star and personalisation budget plan. Staffing has now improved which will enable more time to support clients outside the home. Annual Service Review Page 4 of 6 The home has shown that they have managed issues well. No complaints have been received CQC since the last inspection. They work well with us and have shown us that their service continues to provide good outcomes for people who use the service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 12th December 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
