Care Home: Wilmott`s View

Similar services:

• Hillside
• Applegarth
• 122 Scorer Street
• Jubilee Villa Care Home
• Thornham Grove
• Beech Lodge
• 8 Thorndale Road (Homefield College)
• Hunter`s Lodge

What the care home does well Wilmott`s View is a registered care home providing accommodation, care and support to up to seven adults with a learning disability. It is a small home that offers a homely environment and support to people that may use the service, to live independently with some support. The information we gathered from the AQAA, demonstrated the visions and values of the service. It also demonstrated the proposed management , staffing, monitoring systems and delivery of care and support to people who may use the service, which promotes their wellbeing and independence. The AQAA stated that the service is currently in the process of recruiting an `acting manager` whilst the service is dormant. The Quality Assurance and Development Manager for Msaada Care Ltd has confirmed that the service still remains dormant and they will advise us as to when the service admits a person to the home. We therefore have not visited the service or carried out a Key Inspection, and were unable to assess the quality of improvements made to the service. You can read more about this in our guidance called, `How we manage dormant services`, which is available on our website: www.cqc.org.uk What the care home could do better: Wilmott`s View should ensure, when it becomes operational, that they have addressed the requirements and the good practice recommendations made at the last Key Inspection. They must also appoint a suitably qualified and experienced person to the position of an Acting Manager for the service. All health and social care services must meet the registration requirements for the new `Health and Social Care Act 2008`, coming into force this year. Random inspection report Care homes for adults (18-65 years) Name: Address: Wilmott`s View 54 Wellingborough Road Rushden Northants NN10 9YN one star adequate service 15/07/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Rajshree Mistry Date: 2 7 0 4 2 0 1 0 Information about the care home Name of care home: Address: Wilmott`s View 54 Wellingborough Road Rushden Northants NN10 9YN 01604475333 Telephone number: Fax number: Email address: Provider web address: mina.d.msaada@hotmail.co.uk Name of registered provider(s): Name of registered manager (if applicable) Msaada Care Limited Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 7 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 7 No one falling within the category of LD may be admitted to Wilmotts View when there are 7 persons of category LD already accommodated within the home. No person over the age of 65 years who falls within the category LD may be admitted to Wilmotts View. No person under the age of 18 years who falls within the category LD may be admitted to Wilmotts view. The maximum number of persons accommodated within Wilmotts View is 7. Date of last inspection Brief description of the care home Wilmotts View is a care home owned by Msaada Care Ltd. It accommodates up to seven adults with a learning disabilities. Care Homes for Adults (18-65 years) Page 2 of 14 1 5 0 7 2 0 0 9 Brief description of the care home Wilmotts View is a large family house located on a residential street leading into Rushden town centre. It offers seven en-suite bedrooms and communal lounge and a kitchen/dining room. Access to the first floor bedrooms is restricted to people who are physically able to manage stairs. There is a small attractive garden to the rear of the building. The range of fees for 2010/11 are not known. People considering using Wilmotts View should contact the home directly. The full details of the home and any specific requirements can be obtained in the form of the Statement of Purpose and the Service User Guide. This is available in alternative formats upon request. Wilmotts View is currently not operating, in that, no-one is living at the home and there are no staff or manager for this service. The latest Inspection Report from the Care Quality Commission is available at the home or can be accessed via our website: www.cqc.org.uk Care Homes for Adults (18-65 years) Page 3 of 14 What we found: We as it appears throughout this Random Inspection Report refers to the Care Quality Commission (CQC). The inspection process consisted of pre-planning the inspection, which included reviewing the information we have received from the service since the last Key Inspection, dated 15th July 2009. We also read the Annual Quality Assurance Assessment (AQAA), which is a self-assessment. The AQAA was completed by the Quality Assurance and Development Manager, for Msaada Care Ltd, which is the Registered Provider and was returned to us. The information we gathered from the AQAA told us the service was not operational, in that, there is no-one living at the home, no staff and no acting manager for the service. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 14 Care Homes for Adults (18-65 years) Page 5 of 14 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 2 14 The registered person must 15/09/2009 ensure the person responsible for assessing the needs of people must be suitably qualified or trained to ensure details of the care and support needs are obtained fully to ensure these can be met. To ensure the care and support needs identified can be met to promote their health and well-being. 2 2 14 Where a person using the 15/09/2009 service or is in the process of moving to the home is financially supported by the local authority, a copy or summary of the Care Management Teams assessment of needs and the integrated Care Programme Approach or care plan must be obtained. To ensure care and support needs identified are known by the home and can be safely met. 3 6 15 The registered person must ensure service user plan is developed with the individual, is available and 22/09/2009 Care Homes for Adults (18-65 years) Page 6 of 14 Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action kept under review to ensure care and support needs are known and provides clear guidance for staff to follow. This must include details of the correct medication and other health care support. To ensure peoples care and support needs are known and safely met by the staff to promote their independence and well-being. 4 9 13 The registered person must 22/09/2009 carry out assessments of risk with regards to promoting individual peoples opportunity to access services in the community and management of challenging behaviours to ensure safety measures are identified to avoid risk to individual and staff have clear guidance to follow. To ensure people are able to participate and promote independence living that promotes their well-being. 5 13 16 The registered person must 23/09/2009 consult the people using the service about their social interests, daily living activities, education, leisure and accessing the facilities in the community to stimulate and engage them. To ensure people using the service experience an Care Homes for Adults (18-65 years) Page 7 of 14 Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action improved quality of life with new experiences and opportunities that promotes their well-being. 6 17 14 The registered person must carry out nutritional risk assessments in consultation with the individual and appropriate health professional, if required, to establish dietary needs and requirements. To ensure people using the service are offered meals that suit their dietary needs to maintain their health and well-being. 7 18 15 The registered provider must 23/09/2009 ensure support plans include the assessed care and support needs that gives clear guidance for staff to follow. This will ensure staff provide the level of support to meet personal care needs that promotes well-being and independence. 8 19 12 The registered provider must 15/09/2009 ensure support plans include the level of health care support with regards to individual needs such as managing ileostomy bag, monitoring and support from health care professionals This will ensure people using the service are support by Care Homes for Adults (18-65 years) Page 8 of 14 23/09/2009 Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action knowledgeable staff and health professionals that promotes their health and well-being. 9 20 13 The registered provider must 30/08/2009 maintain a record of all current medication taken by the people using the service. To ensure medication administered is correct to promote peoples health, safety and well-being. 10 23 13 The registered provider must 23/09/2009 ensure staff employed by the home receive training in safeguarding adults to demonstrate staff understand their roles and responsibilities in protecting and supporting people in their care in line with current procedures. To ensure peoples health, safety and well-being is protected and promoted. 11 23 13 The registered person must 23/09/2009 ensure the homes policy and procedure is made available to staff and includes the multi-agency procedure. To ensure staff understand their roles and responsibilities to safeguard peoples rights, health and safety. 12 23 17 The registered provider must 23/09/2009 ensure records of all Page 9 of 14 Care Homes for Adults (18-65 years) Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action safeguarding issues and referrals are maintained at the home. To ensure peoples health, safety and well-being is protected and promoted. 13 24 16 The registered person must 23/09/2009 ensure that the premises and equipment is in good working order and suitable for the size of the home and needs of the people using the service. To ensure peoples wellbeing, choice and lifestyle is promoted. This includes the portable television and the oven. 14 35 18 The registered person must 23/09/2009 ensure all staff receive an induction and training to perform their work and is regularly updated in line with best practice. This includes health and safety, infection control, safeguarding adults. Records of the induction and training completed must be maintained To ensure staff have the skills to support and promote peoples independence. 15 39 26 The registered person or 30/08/2009 their representative must conduct the monthly visits and produce a report detailing the findings and action plan to address issues Page 10 of 14 Care Homes for Adults (18-65 years) Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action and shortfalls with timescales to ensure the health, safety and well-being of people. A copy of the regulation 26 visit reports must be made available to for CQC inspections. To ensure the home is managed and internal audit systems protects the people using the service. 16 39 24 The registered person must 23/09/2009 introduce an effective quality monitoring and quality assurance systems to enable people using the service and their representatives to comment on the quality of the service. This must be conducted at regular intervals and make a copy of the report available. This would enable the service to measure itself against the aims and objectives set out and improve the quality of service people receive. 17 41 17 The registered person must 23/09/2009 ensure the records relating to the people using the service, staff and the management are kept up to date and in good order. These include: care files, including care plans and assessments of risks, staff files; policies and procedures and health and safety records. Care Homes for Adults (18-65 years) Page 11 of 14 Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action To ensure people are protected and their health, safety and well-being promoted. Care Homes for Adults (18-65 years) Page 12 of 14 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 13 of 14 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 14 of 14 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!