Latest Inspection
This is the latest available inspection report for this service, carried out on 3rd December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Woodlands Nursing Home.
Annual service review
Name of Service: Woodlands Nursing Home The quality rating for this care home is: The rating was made on: two star good service 1 9 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Rose Moffatt Date of this annual service review: 3 0 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Wardgate Way Holme Hall Chesterfield Derbyshire S40 4SL 01246231191 01246231193 jane.tinsley.woodlands@googlemail.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Midland Healthcare Ltd Number of places (if applicable): Under 65 Over 65 0 50 No one falling within category DE(E) to be admitted into Woodlands Nursing Home when there are already 3 persons under category DE(E) accommodated in the home No one falling within category OP to be admitted into Woodlands Nursing Home when there are already 50 persons already accommodated within the home The maximum number of persons to be accommodated at Woodlands Nursing Home is 50 To allow one service user under category PD to be accommodated for the period of their stay in Woodlands Nursing Home on a named person basis Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Woodlands is a purpose built two-storey home, which provides residential and nursing care for up to 50 older people. The service is also registered to accept three people who have dementia related needs.
Annual Service Review Page 2 of 6 1 9 1 1 2 0 0 8 The home is situated on a housing estate and shops and community facilities are close by. The home provides forty-four single and three shared rooms. Three rooms have en-suite facilities. Bedrooms are located on two floors and a lift is available to provide access to those with mobility difficulties. A range of communal areas are available including a small smoking area for service users to use. The home has a garden accessible to people who live there and a car park. Information about the home, including CSCI and CQC inspection reports, is available in the main entrance area of the home and from the manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It contained clear, relevant information supported by a range of evidence. The AQAA let us know about changes they have made and where they still need to make improvements. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. We received completed surveys from 6 people living in the home. 3 of these had been completed with help from staff and 1 with help from a relative. Most people told us they had received enough information about the home before deciding to live there. Most people said they always had the care and support they needed. They said that staff were usually available when needed. Most people said they usually enjoyed the meals at the home. All the people who responded said they knew who to speak to if they were not happy and all except one knew how to make a formal complaint. People said I enjoy living here at Woodlands, very comfortable I like everything about the home. The staff are very helpful Good care, its very clean, meals good. One person said they would like staff to spend more time helping with personal care in the mornings and with improving their mobility. We received 2 completed surveys from staff at the home. Both said they always had up to date information about the needs of people in the home. They said they had relevant training to help them understand and meet those needs. They said they had enough regular support from the manager. One said there were always enough staff to meet the needs of people in the home, one said there usually were. The home continues to let us know about things that have happened since our last key Annual Service Review Page 4 of 6 inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequency Regulations 2007 and the assessment of risk of the service. This will be further clarified when the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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