This is the latest available inspection report for this service, carried out on 8th June 2010.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Random inspection report
Care homes for adults (18-65 years)
Name: Address: 151 Valley Road - Leonard Cheshire Disability 151 Valley Road - Leonard Cheshire Disability Lillington Leamington Spa Warwickshire CV32 7RX two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Patricia Flanaghan Date: 0 8 0 6 2 0 1 0 Information about the care home
Name of care home: Address: 151 Valley Road - Leonard Cheshire Disability 151 Valley Road - Leonard Cheshire Disability Lillington Leamington Spa Warwickshire CV32 7RX 01926881612 01926881612 Telephone number: Fax number: Email address: Provider web address: www.lcdisability.org Name of registered provider(s): Name of registered manager (if applicable) Timothy Patrick Ward Type of registration: Number of places registered: Conditions of registration: Category(ies) : Leonard Cheshire Disability care home 4 Number of places (if applicable): Under 65 Over 65 0 0 learning disability physical disability Conditions of registration: 4 4 The maximum number of service users who can be accommodated is: 4 The registered person may provide the following category of service only: Care Home Only (Code PC) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 4 Physical disability (PD) 4 Date of last inspection Brief description of the care home 151 Valley Road is a purpose-built four-bedroom bungalow that is operated by the Leonard Cheshire Foundation, a registered charity for people with physical and learning
Care Homes for Adults (18-65 years) Page 2 of 9 Brief description of the care home disabilities. The property is owned Warwickshire County Council and all beds are purchased and funded through Social Services.The home provides respite care and day care for adults with profound and multiple disabilities. 24-hour care and support is offered to four people at a time for short breaks of between two and five days. Longer visits are possible in the case of family holidays.Service users live at home with their families and visits to Valley Rd give carers a break and extend opportunities for service users to become more independent. The home is situated approximately two miles from Leamington Spa town centre and is within easy walking distance of local shops, pubs, library, church and health and community centres. There are four single bedrooms and two have en-suite facilities. The large flat garden is mainly lawned and includes a sensory area complete with mobiles and touch sensitive items. There is ample parking space to the front of the property. Care Homes for Adults (18-65 years) Page 3 of 9 What we found:
We, the Care Quality Commission (CQC), undertook this random inspection visit to monitor standards of care at the home, which was rated as good at the last key inspection on 21 August 2007. This random inspection was unannounced, which meant the home was not given notice of our visit. We wanted to gain an assessment of peoples experience within the home. This was to make sure that the standards highlighted within our previous report continue to be maintained. Before the visit we looked at information we received since our last inspection of the home. This includes how the service dealt with any complaints, the views of people who use the service and the managers views of how well they care for people. The service sent us their annual quality assurance assessment (AQAA) within the required timescales. The information in the AQAA was clear and provided us with all of the information we asked for. During the visit we spoke the staff on duty and the manager. The two people currently on respite at the service were unable to communicate verbally with us. We looked at information about people who use the service and medication records. We checked that staff had the knowledge, skills and training to meet the needs of the people they care for and we looked around the building to make sure it was clean, safe and comfortable. We looked around the home. We saw that peoples rooms were large, clean and equipped with the appropriate equipment to keep them safe. People bring their own specialsit equipment such as wheelchairs with them when they come to stay. Shared spaces include a comfortable lounge, large conservatory and pleasant outside spaces. The standard of accommodation provided remains very high. We saw that the staff make sure that the home is kept clean, tidy and fresh, so that people enjoy staying in a comfortable and homely environment. We looked at the care records of one of the people staying at the home on the day of our visit. We saw that the person has a detailed care plan, well illustrated with photos, and showing likes, dislikes, and interest, with detailed guidance on areas of support. These cover specific risks and how they are to be managed. Records and discussion with staff and management showed that health and other outside professionals are contacted and used as necessary for specific health checks and problems. For example, on the day of our visit a physiotherapist was providing therapy to one of the people. The home has safe systems for the storage and administration of medication. Records seen were correct. We recommend that the manager monitor the temperature of the room where the medication is stored to ensure it is not too warm and does not exceed 25 degrees centigrade, which is the maximum temperature required to store medication. An official complaints policy and procedure is in place to ensure the concerns of people who use the service and their families are taken seriously. We have not received any concerns about the home and information in the AQAA told us the home had not received any complaints in the previous twelve months. Staff have received training on
Care Homes for Adults (18-65 years) Page 4 of 9 safeguarding adults and the staff we spoke with said that abusive practice would not be tolerated in the home. We saw that staffing levels were appropriate for meeting the needs of people currently living in the home. There was a good atmosphere throughout the home with friendly and warm relationships existing between staff and people who use the service. Staff we spoke with were committed and motivated to doing their jobs and discussion with them indicated they had a good understanding of the needs of people and values of the home. Staff also told us that they had received good, regular training. Staff also made positive comments in the surveys returned to us. Some of the comments include: We are provided with sufficient training needed to supoort the service users in the best and most professional way. We have the welfare and safety of all our service users as a priority at all times. The AQAA informed us that 95 of staff have achieved a minimum of level two in the National Vocational Qualification in care. This is commendable and means that staff should have the necessary skills and knowledge to provide a good standard of support to the people who live there. The service tells us that they follow their recruitment procedures in seeking references and completing safety checks to make sure that suitable staff are employed. Staff also confirmed this process during discussion. The AQAA confirms all necessary checks and servicing are undertaken, including the fire safety system and equipment, electrical appliances, heating and other equipment. Accident and incident records are kept and notified appropriately to us and relevant other agencies. What the care home does well: What they could do better: Care Homes for Adults (18-65 years) Page 5 of 9 High standards continue to be maintained. We recommend that the temperature is monitored in the room used to store the medication to ensure it does not exceed the maximum temperature required to store medication safely. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 6 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 7 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 9 The temperature in the room used to store the medication should be monitored to ensure it does not exceed the maximum tempeatiure of 25 degrees centigrade required to store medication safely. Care Homes for Adults (18-65 years) Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
