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Inspection on 29/06/10 for 21a & 21b Johnson Avenue

Also see our care home review for 21a & 21b Johnson Avenue for more information

This is the latest available inspection report for this service, carried out on 29th June 2010.

CQC found this care home to be providing an Excellent service.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

The premises were homely and domestic in character. Bedrooms were personalised and unique to their occupants. Communal areas were spacious and comfortable. The home is free of clutter to make it easier for the people who live there to negotiate their way around. All areas inspected were immaculately clean, and decorated and maintained to a high standard. We saw that service users were encouraged to make choices about all areas of their lives, and to determine their own lifestyles. They were also involved in decisions about their care, attending reviews and being involved in care planning. We looked at two care plans and saw they were person-centred and focused on encouraging the service users to become more independent. Everyone who lived in the home had an individual programme of group and/or one-toone activities depending on their needs. All attended a local day centre run by the Owning Body. Two service users had work placements which they went on supported by a `life coach`. Leisure activities included swimming, going to the gym, horse riding, and visiting the local pub. Regular group or individual holidays were provided both in the UK and abroad. The staff team was small and established. The home does not use agency staff so the people who live there benefit from continuity of care. The Owning Body has provided extensive training for staff, including `Sign Supported English` (a simplified version of British Sign Language). We saw that the staff on duty had a good understanding of the needs and personalities of the people they cared for. They demonstrated both skill and empathy in their interactions with them. The home`s Registered Manager is based at another service run by the Owning Body. She works at Johnson Avenue two days per week, being contactable by phone at all other times. The staff we talked to all said they felt supported by the Manager and Owning Body and received regular supervision and training.

What the care home could do better:

One service user`s bedroom is relatively small (7` by 8`). This means the occupant has limited space for their belongings. However the staff sleeping-in room, which is on the same floor, is much larger (15` by 8`). It is recommended that consideration is given to swapping these rooms around so the service user can have more spacious accommodation.

Random inspection report Care homes for adults (18-65 years) Name: Address: 21a & 21b Johnson Avenue 21a Johnson Avenue Spalding Lincolnshire PE11 2QE three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Kim Cowley Date: 2 9 0 6 2 0 1 0 Information about the care home Name of care home: Address: 21a & 21b Johnson Avenue 21a Johnson Avenue Spalding Lincolnshire PE11 2QE 01775767472 Telephone number: Fax number: Email address: Provider web address: pat.morris@sense.org.uk www.sense.org.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Janice Watkin Type of registration: Number of places registered: Conditions of registration: Category(ies) : Sense, The National Deafblind and Rubella Association care home 7 Number of places (if applicable): Under 65 Over 65 0 0 learning disability sensory impairment Conditions of registration: 3 4 21a Johnson Avenue is registered to provide personal care and accommodation to service users who fall under the following categories :- Sensory Impairment (SI) 4 Learning Disabiity (LD) 3 The total number of persons to be accommodated at 21a Johnson Avenue is 7 Date of last inspection Brief description of the care home 21a and 21b Johnson Avenue is made up of two linked detached houses owned by Sense East. The property is domestic in design and in keeping with other houses in the road. The home is situated in a residential area of the market town of Spalding and is Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home within walking distance of the town centre. The home is registered to provide personal care for up to seven people with dual sensory impairments. All bedroom are single. There is a small garden/patio area at the back of the home. Fees are negotiable depending on care needs. The statement of purpose, service users guide and other information about the home can be obtained from the Manager. Care Homes for Adults (18-65 years) Page 3 of 8 What we found: This was a routine random inspection which we carried out to ensure the home continues to meet its responsibilities as a registered care home. When we arrived at the home we were met by one of the Deputy Managers. She took us on a tour of the premises, introduced us to several service users and staff, and made care plans, risk assessments, and other documentation available for us to view. What the care home does well: What they could do better: One service users bedroom is relatively small (7 by 8). This means the occupant has limited space for their belongings. However the staff sleeping-in room, which is on the same floor, is much larger (15 by 8). It is recommended that consideration is given to swapping these rooms around so the service user can have more spacious accommodation. Care Homes for Adults (18-65 years) Page 4 of 8 If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations 1 25 Consideration should be given to swapping the service users 7 by 8 bedroom with the staff sleeping in room so the service user in question can have more spacious accommodation. Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. 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