This is the latest available inspection report for this service, carried out on 20th April 2010.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Random inspection report
Care homes for adults (18-65 years)
Name: Address: 229 Stourbridge Road 229 Stourbridge Road Bromsgrove Worcestershire B61 0AT three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Dianne Thompson Date: 2 0 0 4 2 0 1 0 Information about the care home
Name of care home: Address: 229 Stourbridge Road 229 Stourbridge Road Bromsgrove Worcestershire B61 0AT 01527875382 Telephone number: Fax number: Email address: Provider web address: www.dimensions-uk.org Name of registered provider(s): Name of registered manager (if applicable) Mr Alex Christopher Rumble Type of registration: Number of places registered: Conditions of registration: Category(ies) : Dimensions (UK) Ltd care home 4 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 4 The maximum number of service users who can be accommodated is: 4 The registered person may provide the following category of service only: Care Home Only (Code PC) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 4 Date of last inspection Brief description of the care home Stourbridge Road is a traditional detached house in a residential setting approximately one mile from Bromsgrove town centre. The home is registered to provide accommodation for up to four people who have a learning disability. There is easy access to the town centre and public transport. The home has its own vehicle for
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home people to use. The home aims to provide a warm, homely and relaxed environment in which everyone who uses the service can enjoy an active lifestyle. The home aims to maintain physical, emotional and psychological wellbeing, minimising potential causes of distress and encouraging personal growth and community integration. The current fee for the service range from £62.35 per week. Charges which are additional to the fee include: Personal toiletries, clothing and electrical items. Activities not covered by the allowance made by the provider or in the funding authority contract include Holidays, Major extra outings, Hairdressing, Car leasing. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
An unannounced visit was carried out on the 20th April 2010. This was a random inspection to see if Stourbridge Road were continuing to provide an excellent service to the people living there. The manager of the service had previously completed an Annual Quality Assurance Assessment (AQAA). The AQAA is a self assessment form that looks at how well Stourbridge Road meets the needs of the people using the service. Some of the managers comments have been included within this inspection report. We also received completed survey forms from people who use the service and staff who work at Stourbridge Road. Information from surveys and AQAA helps us to understand how well the service is meeting the needs of the people who use the service. We have not received any concerns or complaints about the service in the last 12 months. What the care home does well:
We spent time with two residents, the manager and staff at the home during the inspection visit. We looked at the care provided and the records for two people who use the service to see what life was like for people living at Stourbridge Road. This process is called case tracking. We saw that detailed assessments had been completed by the manager before they agreed to start providing care to each person. This made sure that they had all the information they needed to develop a plan of care for staff to follow. We saw that care plans had been agreed by the individual or their representative. Care plans are very informative and give clear details about each persons preferred routines and the support they need. Care plans are completed in formats to make sure everyone can understand or has access to information about their care and how staff are to support them. We looked at the complaints log and talked with the manager about complaints they had received. The manager confirmed they had received no complaints and stated in the Annual Quality Assurance Assessment (AQAA) that the Complaints Policy and procedures and the people we support each have a pictorial format. The families and the people we support are encouraged to express any concerns. We looked at two staff recruitment and training files. We saw that thorough checks had been carried out before these people had started work at the home. This makes sure that only suitable people are employed. We saw that people received an induction before they started work and on going training is provided relevant to the support staff give to people living at Stourbridge Road. The manager stated in the AQAA that there are plans for staff to complete POVA and DOLS training where they have not already done so. Staff
Care Homes for Adults (18-65 years) Page 4 of 8 confirmed they are well supported and have the information they need to meet individual needs. We spent time talking with the manager and how the service has developed since her appointment. There is evidence of continued development in the support given to people living at the home with the emphasis on helping people to make choices in their everyday living. In our view Stourbridge Road continues to provide an excellent service to the people living there. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
