Inspection on 22/03/10 for 26 Beltinge Road
Also see our care home review for 26 Beltinge Road for more information
This is the latest available inspection report for this service, carried out on 22nd March 2010.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: 26 Beltinge Road The quality rating for this care home is: The rating was made on: two star good service 1 9 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Joseph Harris Date of this annual service review: 1 8 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 26 Beltinge Road Herne Bay Kent CT6 6DB 01227375210 01227740371 Telephone number: Fax number: Email address: Provider web address:
www.caremanagementgroup.com Care Management Group Ltd (trading as CMG Homes Ltd) Name of registered provider(s): Name of registered manager (if applicable) Conditions of registration: Category(ies) : learning disability Conditions of registration: The maximum number of service users who can be accommodated is: 11 The registered person may provide the following category of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning disability - LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 26 Beltinge Road is a care home providing personal care and support to 11 adults with learning disabilities. Care Management Group owns the home and two smaller homes close by and others throughout the southeast. The property is a large detached building with gardens to the front and rear. There is one parking place on the property but parking is available on the road at the side and front of the property.
Annual Service Review Page 2 of 6 Number of places (if applicable): Under 65 Over 65 11 0 1 9 0 1 2 0 0 9 Accommodation consists of single rooms on various levels accessed by stairs making the home unsuitable for people with limited mobility. The home is situated close to Herne Bay town centre where there are shops, bus stops and a railway station. Other local amenities are easily accessed. Information about the home, including the latest report from the Commission for Social Care Inspection (CSCI) and the homes quality monitoring records will be made available on request. For up to date information about the range of fees, please contact the provider. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all of the information that we have received or asked for since the last key inspection. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment tool that focuses on how well outcomes are being met for the people using the service. It also gives us some numerical and statistical information about the home. Comments made by people using the service and from other people with an interest in the service. Information we have received about how the service has managed any complaints. What the service has told us about things that have happened in the home. These are called notifications and are a legal requirement. The previous key inspection report and the results of any other visits we have conducted to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home returned their AQAA when we asked for it. The AQAA was completed in good detail and gave us all of the information that we requested. This document summarised the improvements made at the service over the past 12 months and the further improvements that they intend to make in the coming year. Having reviewed the AQAA it is our judgement that the service continues to provide good outcomes for the people who use it. The AQAA shows that the service has continued to develop person-centred care planning processes and methods to promote the communication needs of service users. The range of opportunities for people who use the service has been expanded and this is an area that the service identify as something they intend to further promote and develop. The home is enabling some service users to take greater control of their health care needs and medication. They plan to improve health records to become more accessible to service users. Some environmental improvements and changes have been made and their are plans to continue redecorating areas of the home. In relation to staff training the organisation has introduced an E-learning programme to enable staff to access training online. People who use the service and their representatives have told us that they are happy Annual Service Review Page 4 of 6 with the support and facilities offered by the home. Comments include: Residents are treated with respect and as individuals, I am very happy with the care. My son is so happy here. He gets everything he needs. The home reports that they have received one complaint in the past 12 months which was managed to the satisfaction of the complainant. No complaints or concerns have been received directly to us and there have been no safeguarding vulnerable adult alerts raised in connection with service since the last key inspection. The home continues to let us know about things that have happened in the service and they have shown that they manage issues well. They work well with us and have shown us that they continue to provide a good service for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 19th January 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of people using the service. Annual Service Review Page 5 of 6 Reader Information
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