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Inspection on 01/12/09 for 7 Princes Crescent

Also see our care home review for 7 Princes Crescent for more information

This is the latest available inspection report for this service, carried out on 1st December 2009.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: 7 Princes Crescent The quality rating for this care home is: The rating was made on: two star good service 1 6 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Nigel Thompson Date of this annual service review: 0 5 1 0 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service Address of service: 7 Princes Crescent Hove East Sussex BN3 4GS 01273733441 Telephone number: Fax number: Email address: Provider web address:   princres@onetel.com Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Southdown Housing Association Ltd Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users to be accommodated is 4. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 7 Princes Crescent is part of the Southdown Housing Association and is registered to provide residence and care to four younger adults with a learning disability. The home provided long term placements only. The home is a detached three-storey converted domestic property, which is situated close to the seafront in Hove. The home is close to local amenities, including food shops, pubs restaurant and transport links. 1 6 1 0 2 0 0 8 Annual Service Review Page 2 of 7 Communal space consists of a large through lounge and combined kitchen dining room. There is a rear-enclosed garden. Residents personal accommodation consists of four single bedrooms with one providing ensuite facilities. Day care services are for all but one resident provided off site at local day care services. The homes literature states that it aims to maximise independence by involving service users in all aspect of running the home. The fees for residential care are currently £1,300 to £1,900 per week, depending on the services and facilities provided. Extra such as: hairdressing, chiropody, transport, toiletries are additional costs. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment form that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and comprehensive and gave us the information we asked for. Our judgement is that the home continues to provide a good service for the people who live there. There was one requirement made following the previous inspection. The inspection report was positive and outcomes for residents were found to be good. The report concluded that: Residents at 7 Princes Crescent clearly benefit from having an experienced manager and dedicated staff team who are evidently committed to providing consistent and high quality care. Staff work closely with residents and have developed a sound understanding of their individual care and support needs. The relaxed and welcoming environment has evolved over several years and reflects the stability and commitment within the staff team and the open and inclusive management style. Residents are encouraged and supported to make decisions about their lives. They are involved and regularly consulted on many aspects of life in the home. Of particular note is the impressive day service prgramme developed and implemented for each resident, providing personal opportunities for activities, clearly reflecting individual choices and preferences. Communication and consultation with residents family members is also effective and Annual Service Review Page 4 of 7 ongoing. Relatives have the opportunity to partake in individual assessment, care planning and reviewing processes. Staff receive effective induction and foundation training, regular supervision and are clearly valued and supported by the manager. Residents are enabled and supported to take part in a comprehensive range of educational and leisure activities, reflecting their individual interests and preferences, both within the home and in the wider local community. Through working closely, sensitively and consistently with residents, staff have clearly developed a sound understanding of their individual care and support needs. Residents are encouraged and supported to make decisions about their day to day living, Where appropriate and practicable. They are involved and regularly consulted on many aspects of life in the home, including menu planning, colour schemes and activities. Residents needs and choices are assessed and reviewed on a regular basis and are detailed within comprehensive plans of care. Individuals are enabled and supported to undertake a personalised range of activities in order to promote their independence. Community participation evidently remains a focus of the home. The health, safety and welfare of residents is ensured through the homes robust systems for dealing with any concerns or complaints as they arise and the procedures and guidelines that are in place to protect individuals from potential, harm, neglect and abuse. Complaints are well managed and residents, staff and visitors have confidence that they are listened to. Policies and procedures are in place to protect residents from financial abuse and all financial transactions are recorded. Robust policies and procedures are in place relating to staff recruitment, annual leave and sickness absence Staff are clearly valued and well supported. Ongoing training is provided to ensure that all staff have the necessary skills and competencies to effectively meet the assessed needs of the residents. There is evidence from the AQAA that the service continues to meet the residents ongoing support needs and the dedicated manager and staff remain committed to providing good quality care and maintaining positive outcomes for the people who live at 7 Princes Crescent. What are we going to do as a result of this annual service review? Annual Service Review Page 5 of 7 We are not going to change our inspection plan and will do a key inspection by 4 November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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