Inspection on 26/11/09 for Ashcroft Hollow Nursing Home
Also see our care home review for Ashcroft Hollow Nursing Home for more information
This is the latest available inspection report for this service, carried out on 26th November 2009.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Ashcroft Hollow Nursing Home The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Joanna Wooller Date of this annual service review: 2 1 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 18a Stafford Road Huntington Cannock Staffordshire WS12 4PD 01543574551 01543574778 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: Leacroft Lodge Limited Number of places (if applicable): Under 65 Over 65 0 15 45 0 The maximum number of service users who can be accommodated is: 45 The registered person may provide the following category of service only: Care Home with Nursing (Code N); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Old age, not falling within other category (OP) 45, Physical disability (PD) 15 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Ashcroft Hollow is a purpose built 45-bedded Care Home offering 24 hour nursing care. The home is located on the edge of Cannock Town set back from the main road / bus route. Registered Nurses and a team of fully trained care staff deliver care to the people who live in the home. Specialist equipment is available as required. Each person has the benefit of en-suite wc facilities in their bedrooms. There are 4 separate
Annual Service Review Page 2 of 5 day / quiet rooms and a dining room. Facilities are available for one rapid response bed. Community support services can be arranged as desired. Each person has a named nurse and a key worker. The staff at the home is trained to care for people requiring palliative care. The home has successfully received the Investors in People Award and the 1st home in the country to receive the Matrix award, which are both still in place and current. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The previous Annual Service Review was completed on 10th November 2008. The manager sent us their annual quality assurance assessment (AQAA) when we asked for it. It was completed to a very high standard and gave us all the information we asked for. We looked at the extensive details and relevant information in the AQAA document and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. The manager listed future improvement plans for the home within the document. No complaints or vulnerable adult alerts have been sent to us. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 30th September 2010. Annual Service Review Page 4 of 5 Reader Information
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