Inspection on 16/06/10 for Brighton House
Also see our care home review for Brighton House for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 16th June 2010.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The AQAA completed by the manager tell us what the service does well - "All service users are treated with dignity and respect and the Unit has a charter of rights specifically for service users We ensure that all service users have person centred care plan tailored to meet their individual needs. Our main focus it to encourage all our service users to maintain their independence as much as possible identifying where the benefits out weigh the risks. We also provide a range of activities specifically designed to provide social, mental and physical stimulation and can be adjusted to suit individual needs. We work very closely with other professional in providing the correct level of support for each individual in maintaining their health, safety and well being". Comments on our survey from people living at the home included - "I am very comfortable here", "I feel safe and there is always someone that I can talk to". Comments from people on the day of this inspection included - "This is a smashing place could not be better". "The food is very good, I am very comfortable and satisfied with the accommodation, the staff are friendly and helpful". Staff completing our survey told us that they get sufficient training for them to do their job,and know what to do if they have any concerns relating to the service. Four of the seven staff indicated that usually there are sufficient staff to meet the individual needs of people. One person indicated that more staff would be beneficial.We looked at the care plans and relating documents for four people currently using the service and residing on different units. We found that each person had been visited prior to offering a placement at the service and a full assessment of their care needs had been completed. On the first day of their stay at the home, people are again assessed for their care needs by the support staff, occupational therapists and any other agencies that may be required. Assessments are completed for any identified risks and include details of how the risk can be reduced or minimised without compromising the independence of the person. We saw that each plan was very pertinent to the individual. The staff discussed the plans for further improving the care plans and monitoring documents. We looked at the systems for administering medication to people, staff explained the procedures and we looked at the medication administration records (MAR) for a selection of people. Some people are able to hold and administer their own medications whilst staying at the home. Some people have their medications given them by the staff. Senior staff have the responsibility for maintaining a safe system is in place and a weekly accuracy audit is completed. The AQAA tells us that in the last twelve months the service has received three complaints and concerns, all were looked at using the homes procedures. Four referrals were made to the inter agency adult protection team when concerns were raised. One referral has been made to the deprivation of liberty safeguards when concerns were raised of a persons safety if they left the home alone. Staff discussed their understanding, awareness and actions when concerns, complaints and allegations are raised. The home offers a facility for residents to deposit personal monies for safekeeping; records relating to this have been maintained and fully receipted. The manager has the experience and knowledge to manage the home on a day to day basis, they offered their cooperation with this inspection. The documentation that we asked for, to support the information provided on the AQAA and our observations during the inspection, was readily available, up to date and in good order. The service continues to provide a quality service, with people expressing their satisfaction with their life at the home.
What the care home could do better:
It is considered that the service is currently performing well and setting its own objectives for continual improvement - no requirements and recommendations have been made as a result of this unannounced inspection.