This is the latest available inspection report for this service, carried out on 30th April 2010.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Random inspection report
Care homes for older people
Name: Address: Bury Lodge Nursing Home 77 Bury Road Alverstoke Gosport Hants PO12 3PR three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Janette Everitt Date: 3 0 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Bury Lodge Nursing Home 77 Bury Road Alverstoke Gosport Hants PO12 3PR 02392528135 02392522506 Telephone number: Fax number: Email address: Provider web address: www.numadahealthcare.co.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Elizabeth Richardson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Numada Healthcare Ltd care home 22 Number of places (if applicable): Under 65 Over 65 0 dementia Conditions of registration: 22 The maximum number of service users who can be accommodated is: 22 The registered person may provide the following category/ies of service only: Care home with nursing - N to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Dementia DE Date of last inspection Brief description of the care home Bury Lodge is situated in Alverstoke, opposite the Gosport Memorial Hospital, close to shops and other local amenities. It is a care home providing nursing care for service users over the age of 55 years who have dementia. The home may also take one
Care Homes for Older People Page 2 of 9 Brief description of the care home service user with a learning disability. The accommodation is over two floors and consists of sixteen single and three shared bedrooms, with two communal areas on the ground floor. There is a shaft lift for access to the first floor bedrooms. The home has a secure and attractive garden that is easily accessed by residents. The home is decorated to a high standard and is well maintained. For information on fees contact Bury Lodge. Care Homes for Older People Page 3 of 9 What we found:
This unannounced inspection visit to Bury Lodge Nursing Home, took place on the 30th April 2010.This visit was undertaken as a random inspection and was a short, focused inspection of the service to measure the service against the key national minimum standards. For the purpose of this report the representative of CQC will be referred to as we throughout. The manager had returned the Annual Quality Assurance Assessment to the CQC, which has been completed comprehensively and the focus of this visit to the home was to support the information stated in this document and other information received by the CQC since the last fieldwork visit made to the home in April 2007. We were assisted throughout the visit by the registered manager, Mrs. Richardson and the deputy manager. Surveys had been distributed to service users and staff by CQC. Eight service users surveys, most of which were completed by relatives and eight staff surveys were returned to CQC. The outcome from these indicated that the service users are receiving a good standard of care in a pleasant environment and that staff have a wide variety of training available to them and feel valued in their role by the management team. At the time of this visit the home was accommodating 22 residents. What the care home does well:
Bury Lodge is a service that provides excellent outcomes for service users. The manager focuses the service around what is in the best interests of service users. Detailed assessments and care records are maintained and would give nursing and care staff detailed information about the resident and would enable them to provide the care that the service user needed. Daily routines in the home are flexible and residents are encouraged to make choices and have autonomy over their lives and how they wish to undertake their activities of daily living. Comprehensive social history of the service user is recorded and the activities programme is tailored around the individual residents needs and their mental capacity to understand the world around them. Nutritional assessments are undertaken on all service users. The home provides a wide variety of food in the form of snacks throughout the day as well as meals four times a day. The home and environment is well maintained and clean with all areas accessible. Residents accommodation had been personalised with family photographs and evidence of past hobbies and careers, making most rooms personal. The home has a development plan for continual maintenance and redecoration. Residents and staff had confidence in the effectiveness of the homes manager. Systems and procedures in the home work well including the management of medication, dealing with complaints, staff recruitment, quality monitoring, and health and safety. The recruitement process is robust and all appropriate checks and records are maintained in personnel files. The organisation employs a training manager and therefore there is a strong commitment to staff training and development to ensure that staff are able to fulfil
Care Homes for Older People Page 4 of 9 their roles and responsibilities and meet residents needs. Relatives spoken to described the staff group as friendly and relationships between staff and residents were observed to be relaxed and informal. Comments received on surveys from service users relatives said. The staff reassure the residents in a very calm and friendly way. They are cheerful and clearly enjoy their work with people with severe dementia.The staff are very interested in all of mums care and I feel I can voice any concerns and they are prompt to look into them. The manager gave me such confidence about mum moving into the home and gave me a great deal of her time helping me make the right decision. The move went very smoothly and thanks to the amazing care mum receives she has not been affected by the move. Its a warm, friendly home and the care is not just to the residents but to relatives. It is an excellent home. I could not have placed mum in a better home. She is so precious to me it was a hard decision. The staff are so diligent in what they do and are so loving and caring to all residents. I know now it was the right decision to place mum in Bury Lodge. The residents, staff and relatives are like one big family and the home represents what dementia care is all about. I would like to say a big thank you to all at Bury Lodge. Since admission to Bury Lodge all aspects of care have been excellent and my relative has improved medically and socially. We as a family are very pleased with all aspects of the home. The family visited all dementia care homes in the area and consider themselves lucky to have found a vacancy in what we view as the best home available. Staff are friendly, welcoming and constantly talking to the residents. They are conscientious and undertake ongoing training. The meals are of a high standard and appetising. The home has a fund raising committee which arranges good social events as well as the homes own entertainment and regular visits by the music lady. It could improve with a larger lounge area. The home makes you so welcome when visiting. There is a homely atmosphere in the home. The home mets all the service users needs. Relatives are welcome at any time and the staff are very friendly and helpful and are a credit to the manager and the home. Staff surveys tell us. We provide residents with individual care incorporating dignity and privacy. We have effective communication with relatives and friends. The staff have a good choice of training on offer and all new staff have an induction. Overall Bury Lodge gives a high standard of care. It would be better if the home had an area designated for activities and therapies as this all takes place in the lounges as there is no quiet area available. All care staff have a very good relationship with each other and this has a good affect on the residents. The management supports staff at all levels. The service users care needs are catered for well and training is always available. We provide a good quality of care to service users according to their choice and respect their dignity and privacy at all times. Bury Lodge gives a good quality of care at all times. The manager gives good staff support and training is available to all staff covering all aspects of care and dementia management. I am very happy working at Bury Lodge and the home has helped me to update my theoretical and practical knowledge about care work. What they could do better: If you want to know what action the person responsible for this care home is taking
Care Homes for Older People Page 5 of 9 following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 6 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 7 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
