Inspection on 09/06/09 for Dorriemay House
Also see our care home review for Dorriemay House for more information
This is the latest available inspection report for this service, carried out on 9th June 2009.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Dorriemay House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Joseph Harris Date of this annual service review: 0 9 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 23/27 Eaton Road Margate Kent CT9 1XB 01843292616 Telephone number: Fax number: Email address: Provider web address:
marbleshcare@tiscali.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr David Barrie Mirsky,Mrs Jacqueline Ann Mirsky Number of places (if applicable): Under 65 Over 65 25 0 The maximum number of service users to be accommodated is 25. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Dorriemay House is registered to provide residential care for up to 25 people with a learning disability. The home comprises three adjoining terraced properties, with a paved garden to the rear. The home provides 13 single bedrooms and 6 double bedrooms. Two bedrooms have Annual Service Review Page 2 of 6 en-suite bath/shower and w.c. All other bedrooms have wash hand basins. The premises are situated in a residential area of Margate. The town has amenities such as rail and bus services, shops and churches, a library and a concert hall. The sea front is a short distance away. There is no parking at the premises and limited pick up time in the road. There is no access for people with impaired mobility. The registered provider stated that plans for changes to the registration are currently being discussed with Kent county Council social services. The fees at the time of the inspection are in the range of 311.15 - 388.15 pounds per week. For up to date information please contact the provider. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for since the last Key Inspection. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that concentrates on how well the outcomes are being met for people using the service. It also gives us some numerical information about the service. Information we have about how the service has managed any complaints. What the service have told us about things that have happened in the home, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits we have made to the service over the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment when we asked for it. This document was completed in sufficient detail and gave us all the information that we asked for. The AQAA provided a summary of developments and changes over the past 12 months including what the home does well, issues they can improve upon and what changes they plan to make over the coming year. It is our judgement, based on the information that was provided to us, that the home continues to offer a good service for the people that use it and they know what improvements they need to make. The AQAA states that all service users have a person centred plan and a key worker system is in operation. Through this system the home enables service users to work towards greater levels of independence in a measured way. Residents are supported to engage in meaningful activities such as finding employment and attending college courses. Over half of the care staff team have achieved National Vocational Qualifications (NVQ) in care at level 2 or above and the home state that the training programme has been further improved over the past 12 months. There have been no complaints or Safeguarding Vulnerable Adults alerts received in connection with the service over the past 12 months. The home has a complaints process in place and staff have received training in issues of abuse awareness. Service users have told us that they enjoy living in the home. People spoken to have identified that they are able to participate in a good range of activities of their Annual Service Review Page 4 of 6 choosing. They have also said that they are well supported by staff. Residents are able to personalise their own rooms as they wish and are able to make choices about all aspects of their day-to-day lives. At the last key inspection two recommendations were made promoting best practice and their is evidence within the AQAA that these issues have been taken on board by the management of the service and addressed. The home continues to let us know about things that have happened since our last key inspection and they have shown us that they manage issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people that use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 15th April 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of people using the service. Annual Service Review Page 5 of 6 Reader Information
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