Inspection on 10/03/10 for Holly Lodge
Also see our care home review for Holly Lodge for more information
This is the latest available inspection report for this service, carried out on 10th March 2010.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Holly Lodge The quality rating for this care home is: The rating was made on: two star good service 1 3 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Marian Byrne Date of this annual service review: 0 5 0 2 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 12 Clarence Road Harpenden Hertfordshire AL5 4AJ 01582712640 01582765555 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Fairheart Limited Conditions of registration: Category(ies) : old age, not falling within any other category Number of places (if applicable): Under 65 Over 65 0 14 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Holly Lodge is a large Victorian, three storey, detached house that is set in its own grounds and located in a quiet residential area of Harpenden. All three floors are served by a passenger lift and a mezzanine floor is fitted with a step lift to enable service users to access the main lift. The home offers all single occupancy bedrooms (two with en-suite facilities), two lounges, a dining room, six toilets, two bathrooms and a shower. There is also an office, a kitchen and a laundry. The well-kept gardens are easily accessible from the house and offer attractive outlooks from the building, and there is off-road parking available at the front. Relatively close is a small parade of shops and the town centre; the railway station and bus services are also easily 1 3 0 2 2 0 0 9 Annual Service Review Page 2 of 5 accessible from the home. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We look at all the information we have received or asked for since the last inspection. This included the Annual Quality Assurance Assessment (AQAA) requested by us. This is a legal document that gives us information on what has been happening in the service in the previous year. It tells us what the service has been doing to ensure the people who live in the home have a good experience. We also sent surveys to people who use the service. We looked at notifications sent to us by the home. A notification is a legal requirement that requires the home to inform us when there is an incident that impacts on the health and welfare of any of the residents. We also looked at any relevant information that may have come from other sources such as Adult Care Services of Health agencies. What has this told us about the service? The Manager returned the AQAA in a timely manner and has kept us informed of what is happening in the home. We looked at all the information available to us and we continue to be of the opinion that the home continues to be managed in the best interests of the people who live there and that the Manager carries out her duties in an good manner. Here is some of the information we made our judgment on: Holly Lodge continues to provide care for its residents in a homely well maintained environment, staff continue to provide a high quality of care to the residents and training is promoted. The home ensures that the assessment process is robust to ensure that the home can meet the residents needs once they have been admitted. What are we going to do as a result of this annual service review? We can inspect the service at any time if we have concerns about the care provided.There is no indication that an inspection is required in the immediate future. The next key inspection of the service will be undertaken within two years of the date of this review unless we get information that an earlier visit is required. As with all care services information will continue to be gathered over the intervening period. The services performance will be subjected to a process of continual assessment and evaluation in the light of any information received with appropriate regulatory action being taken as indicated. Annual Service Review Page 4 of 5 Reader Information
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