Please wait

Inspection on 20/11/09 for MIG House Residential Care Homes Ltd

Also see our care home review for MIG House Residential Care Homes Ltd for more information

This is the latest available inspection report for this service, carried out on 20th November 2009.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: MIG House Residential Care Homes Ltd The quality rating for this care home is: The rating was made on: two star good service 2 9 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Peter Illes Date of this annual service review: 1 9 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 42 Clarendon Road Leytonstone London E11 1DA 02085562931 02085562931 mighouse42@gmail.com Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: MIG House Residential Home Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users who may be accommodated is: 4 The registered provider may provide the following category of service only: Care Home with Personal care - Code PC To service users of the following gender: Either Whose primary care needs on admission are within the following category: Learning Disabilities - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Mig House is a registered care home for four people with learning disabilities. The home is a family-type home and fits in well with the other houses in the street. The property is owned by registered provider who runs other, similar homes in the area. The house has four bedrooms, a computer room, sensory room, laundry room, an adapted shower, bathroom, kitchen, dining room, a lounge, an office and a staff room. There is an enclosed garden to the rear. The home is in Leytonstone, close to public transport and the surrounding area has a range of shops, restaurants and cafes, a leisure centre, and public houses. The charge is from £1,600 to £2,100 per week. Annual Service Review Page 2 of 6 2 9 1 0 2 0 0 8 People using the service pay for their own toiletries, outings, holidays, and clothing. Following Inspecting for Better Lives the provider must make information available about the service, including inspection reports, to the people who use the services and other stakeholders. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report. What has this told us about the service? At the last key inspection on 29/10/2008 the service was assessed as being a good service. No safeguarding issues or complaints about the service have been reported to the Commission since the last key inspection. The service sent us their annual quality assurance assessment (AQAA) when we asked for it. The AQAA contained a range of detailed information and indicated that the home continues to provide a good service. The AQAA told us of the improvements the service had made in the previous twelve months. These have included: by receiving positive statutory reviews including social workers receiving reports with regard to residents; care plans and risk assessments are reviewed and updated periodically; food intake is monitored; one resident was able to return to college after successful input from community health care professionals; improved relationships with a neighbour following identified issues; maintaining a good staff team to support residents, with all staff working efficiently ; the home has been refurbished, including the provision of a new sensory room and all recommendations made in the Regulation 26 visits, (provider organisation monitoring visits to the home) have been carried out. The AQAA told us that planned improvements to the home over the next twelve months would include: to continue to action recommendation from residents statutory reviews; to continue to consolidate work initiated with regard to residents decision making and risk taking; to continue to work closely with community based health care professionals; to continue to protect residents within the community and to avoid any form of abuse; to continue to promote high morale within the staff team; to continue to provide regular staff supervision and for the provider organisation to continue to monitor the quality of care at the home and have any recommendations made acted Annual Service Review Page 4 of 6 upon. The AQAA also told us that the home listens to the views of residents through the person centred statutory review process and by arranging monthly meetings for residents, which is an open forum for discussions. We received comments from two residents, which indicated that they were satisfied with the care they received. Comments included: (The home) keeps me clean and well; another person told us, The home looks after young people well. We received comments from two staff that indicated they felt well supported. Comments included: The home is organised and meets the needs of service users; and another staff member told us, The home does well in integrating service users with activities in and out of the unit. We received comments from a social worker who stated that the home supports the person he placed at the home appropriately. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 21st October 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!