Latest Inspection
This is the latest available inspection report for this service, carried out on 27th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Chatsworth Care - Dawson House.
Annual service review
Name of Service: Chatsworth Care - Dawson House The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lee Willis Date of this annual service review: 2 4 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 151 Stanley Park Road Carshalton Beeches Surrey SM5 3JJ 02083955724 02083954309 chatsworthcare@talk21.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Gabrielle Anne Smith,Mr G P Smith Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users who can be accommodated is: 7 The registered person may provide the following category of service only: Care Home Only (CRH - PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Dawson House was registered on 26 June 2003 and was inspected for the first time by the NCSC on 4 November 2003. The home is an attractive detached property set back from a fairly busy road in a residential area of Carshalton. The property is close to bus routes to Croydon and Sutton. The home offers very comfortable, well-maintained accommodation with modern furniture in a clean environment. There are six bedrooms. The home is registered to support six people with learning disabilities. All rooms are
Annual Service Review Page 2 of 6 No changes single occupancy with en-suite facilities, with four rooms offering an en-suite showering facility and the other two have baths. The ground floor has a sizeable lounge, which overlooks the patio and garden. The home also offers a quiet room and a dining area. Access to the gardens is possible via the kitchen or through one of the service users patio doors. There is a portable phone for the use of service users if required. The home presently has six service users with learning disabilities. These range from being moderate to severe, and include service users with specific needs such as autism, asthma and sight impairment. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, and asked for, since this services last Key Inspection. This included: The outcome of the homes Annual Quality Assurance Assessment (AQAA) that was completed and returned to us by the services registered manager. The AQAA is a self-assessment that focuses on how well outcomes are being met for the people who use the service. It also gave us some numerical information about the service. All the verbal feedback we received from the services manager when we telephoned her on 24th September 2009 as part of this review. Any action taken by the service to address all the outstanding Requirements and good practise Recommendations made in its last key inspection. The outcome of all the significant incidents that have adversely affected the health and/or welfare of the people who use the servcie which the home notified us about. What has this told us about the service? The manager told us a new more secure Controlled Drugs cabinet had been installed as required in the services last key inspection report. Furthermore, we have been notified without delay about all the incidents that have adversely affected the health of the people who use the service, which was also identified as an area of weakness at the last key inspection. The manager told us the service has improved its arrangements for keeping all the relevant external bodies likes the CQC informed about the occurrence of significant events within the home. The manager sent us the AQAA when we asked for it. This gave us all the information we needed. We looked at the information in the AQAA and our judgement is that the service is still providing an excellent service and they know what further improvements they need to make. The manager told us over the telephone that as stated in the AQAA she feels the service continues to be particularly good at using appropriate communication tools to ascertain the views of the people who use the service and then acting upon them. The manager also believes the home is good at ensuring its staff team have the necessary knowledge and skills to meet the needs and wishes of the people who use the service, which they routinely refresh. We have not received any complaints or concerns about the service in the past year. We are also not aware of any safeguarding issues raised in this same period. The service works well with us and have shown us that their home continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan as we still rate Dawson House as a three star excellent performing service. We will therefore do a key inspection by the 1st October 2010 as planned. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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