Random inspection report
Care homes for older people
Name: Address: Nutten Stoven 81 Boston Road Holbeach Lincolnshire PE12 8AA two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Julie Western Date: 0 3 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Nutten Stoven 81 Boston Road Holbeach Lincolnshire PE12 8AA 01406424941 01406422959 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Carol-lyn Stanway Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mr Deva Samat Keshwara,Mrs Lilu Deva Keshwara care home 30 Number of places (if applicable): Under 65 Over 65 30 old age, not falling within any other category Conditions of registration: 0 The maximum number of people who can be accommodated is: 30 The registered person may provide the following category of service only: Care home only - Code PC To people of the following gender: Either Whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - Code OP Date of last inspection Brief description of the care home Nutten Stoven is a large, detached, former farmhouse set in its own grounds on the edge of the market town of Holbeach. The shops and facilities of the town, including a superstore, are approximately ten minutes walking distance away.
Care Homes for Older People Page 2 of 7 Brief description of the care home The garden is well maintained to provide a secure, tranquil outdoor area with a patio, to the rear of the property, where residents can sit in fine weather. There is parking for several cars to the front of the building. The home is registered to provide personal care for up to twenty-three residents of both sexes over the age of 65 years. There are seventeen single bedrooms, thirteen of which are ensuite and three shared rooms, one of which is ensuite. Nine of the single en-suite bedrooms have patio wheelchair access. Most of the residents? bedrooms are located on the ground floor. A passenger lift gives wheelchair access to the bedrooms on the upper floor. The homes statement of purpose states that it aims to provide a friendly `home from home? atmosphere where residents can enjoy a quality of life and independence and are given the care and assistance that they need. Copies of inspection reports are contained within the homes statement of purpose and are on display in the home. The care fees as given to us at the last key inspection on 16th July 2007 ranged up to £400 per week. Hairdressing and private chiropody are not included in the fees. Care Homes for Older People Page 3 of 7 What we found:
This was an unannounced visit which formed a random inspection visit that lasted approximately two hours. We took into account previous information held by us including the previous inspection report, their service history and records of any incidents that we had been notified of since the last inspection. During this visit we talked to the people to obtain their views about whether they felt their needs were being met and about their quality of life. We also spoke to staff to learn their views about how they felt their training and development needs were being met. We also spoke with the provider to learn of any changes which have taken place and if there were any risks to the people living in the home. We spoke to five people who use the service, two members of staff and two visitors. Feedback was given about the outcomes at the end of the visit. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!