Random inspection report
Care homes for adults (18-65 years)
Name: Address: Prudhoe House South Road Prudhoe Northumberland NE42 5LB two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Anne Brown Date: 0 9 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Prudhoe House South Road Prudhoe Northumberland NE42 5LB 01661830786 01661830786 NTAWNT.prudhoe@nhs.net Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Ms Judith Blackburn Type of registration: Number of places registered: Conditions of registration: Category(ies) : Northumberland, Tyne & Wear NHS Trust care home 6 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: Date of last inspection Brief description of the care home 6 Prudhoe House is a registered care home for six people who have learning disabilities, and is situated within the community of Prudhoe. The home is an attractive listed building and blends in with the local community. There are four single bedrooms and one double and a passenger lift is installed to help people get to the first floor. It is close to local shops, amenities and transport networks. There is an attractive garden area to the front of the building and off street parking. Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Nursing care is not provided. Fees are £947 per week. Copies of the homes statement of purpose and previous Inspection reports are available. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
A random inspection was carried out as part of the Commissions programme of visiting good services to ensure they are continuing to maintain their standards. During the visit we looked at a sample of the individual records of the casre being given to the people living in the home. They were up to date and gave the staff good information to meet individual needs. The care plans are evaluated each month to ensure any changing needs are met. Risk assessments were in place and these are regularly reviewed. Each person living in the home has person centred plan which includes their likes and dislikes, goals and aspirations, significant events in their life and photographs of family and friends. The case files contain a record of outings and activities enjoyed by each individual. Activities include music therapy, aromatherapy, shopping, eating out, going for walks and visiting local places of interest. One person visits a day centre where they enjoy arts and crafts. Examples of their work were displayed around the home. People are encouraged to take part in community based activities and are well supported to keep in contact with family and friends. The premises were comfortable, clean and hygienic. The manager said that plans have been made to refit the kitchen and an occupational therapist is to visit to help decide on the best layout. The manager said the gardener visits on a regular basis. The garden was tidy and garden furniture had been provided so people could enjoy sitting outside in the summer. Since the last inspection a specialist bath has been provided which is more suitable to meet the needs of the people living in the home. The manager confirmed that staff are provided with appropriate training to carry out their roles effectively. This includes mandatory health and safety training, safeguarding vulnerable adults, safe handling of medications and Downs Syndrome and dementia. All staff in the home have achieved a National Vocational Qualification, Level 2 or above. Peoples health needs are monitored by the staff and prompt referrals are made to relevant health care professionals when necessary. What the care home does well:
People are provided with a pleasant place to live and all areas were clean and comfortable. The atmosphere was warm and friendly. There are good relationships between the people living in the home and the staff.
Care Homes for Adults (18-65 years) Page 4 of 8 The manager is well aware of peoples individual needs. There is information available to staff as to how each person communicates, for example how people will react if they are happy or upset. The staff team are stable and fully aware of peoples needs. Every effort is made to ensure people can access activities of their choice and they are encouraged to make choices and decisions in all aspects of their lives. The staff consult with and follow advice given by health care professionals to help ensure each person receives appropriate care and support. Each persons needs are reviewed on a regular basis. Care and support is given in a sensitive and caring manner to help ensure people are well supported and valued. Good training is provided for the staff to support them to carry out their roles effectively and to ensure individual needs can be met. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 24 Ensure that plans to review the layout of the kitchen should continue to make sure that the needs of the residents and staff are properly met. This will help ensure people living in the home can have their meals in comfort with support from the staff. Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
