Inspection on 16/07/09 for Rosedene
Also see our care home review for Rosedene for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 16th July 2009.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
We observed many staff being kind and considerate to the people who live at the home. Positive contact and a good rapport was also seen. Relatives are welcomed and the home has an open and inclusive relationship with many providing relatives with information about how their relative spends their time. Residents consent is sought. Comments from surveys states that they felt that the home did well by stating the following, "Rosedene caters for a number of people with varying needs and difficulties. Many of the clients they have are difficult with behavioral problems which the staff manage very well", "manage a diverse group of people with differing levels of need in a structured yet dignified way", "manages complex cases with enduring mental health problems," have a good understanding of clients needs," treats people as individuals and the manager has a hands on approach, being involved in clients care". Comments in staff surveys were as follow " meets the needs of the service users " " cares for a wide selection of people" Residents surveys comments included " looks after us well "most things"" its a happy place" and "good food".
What has improved since the last inspection?
The home continues to notify the commission of significant events in the home. The fire alarm system is now tested weekly and a record is maintained. The management of medication within the home has improved with appropriate records being maintained. Some refurbishment of the home, has taken place which have included new parker baths being installed, new flooring in the lounges as well as new blinds and chairs have been added to the conservatory. New dining room chairs and tables have made the ground floor dining room much more homely for the people who live there. The outdoor area has a new summer house.
What the care home could do better:
The home must continue with its refurbishment programme to ensure that the home remains homely and safe for the residents. Residents meetings record must be organised so that there is a set agenda which is reported on and where individual concerns are raised that they are recorded elsewhere. Staff meetings must take place more frequently.