Inspection on 20/08/09 for Sisserou
Also see our care home review for Sisserou for more information
This is the latest available inspection report for this service, carried out on 20th August 2009.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Sisserou The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lea Alexander Date of this annual service review: 0 4 0 9 2 0 0 9 Annual Service Review Page 1 of 4 Information about the service
Address of service: Sisserou 196 South Esk Road Forest Gate London E7 8HD 02085867812 Telephone number: Fax number: Email address: Provider web address:
theresa.john1@tiscali.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Sisserou Number of places (if applicable): Under 65 Over 65 3 0 The home can accommodate one (1) named service user over the age of 65 years. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Sisserou is a small residential care home for three people with learning disabilities. It is situated in a quiet residential street but close to public transport and other amenities in Forest Gate area of East London. There is a garden at the back of the house and unrestricted parking is available on the street. The home is owned and managed by Mrs Theresa John. She also owns and manages another home for three people with mental disorder that is located next door to the Sisserou. None. Annual Service Review Page 2 of 4 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we had received, or asked for, since the last key inspection. This included the Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people who use the service. What the service has told us about things that have happened in the service, these are called notifications and the home is legally required to tell us about significant things that happen within the service that affect people who use it. What has this told us about the service? The last key inspection of the service took place on the 30/08/2007. As a result of that inspection a judgement was made that this was a good service. Feedback from people who use the service was positive, and there was evidence that people who used the service were supported according to their abilities and preferences to live valued and fulfilling lives. Since the previous inspection, the Care Quality Commission has not received any complaints about the service. At the last inspection it was found that the home had appropriate procedures in place to deal with complaints and adult protection matters. The home completed and returned its AQAA within the specified timescales. This indicates that the home continues to provide a good standard of care and that it has sought to meet the requirements of the last inspection. We did not receive any completed feedback surveys from people who use the service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will carry out a key standards inspection by the 31/03/2011. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of people using the service. Annual Service Review Page 3 of 4 Reader Information
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