This is the latest available inspection report for this service, carried out on 23rd February 2010.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Summerdale Care Home The quality rating for this care home is: The rating was made on: two star good service 1 2 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sarah Greaves Date of this annual service review: 1 5 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 73 Butchers Road London E16 1PH 02075402200 02075402201 summerdale.court@fshc.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: Four Seasons (No 11) Limited Number of places (if applicable): Under 65 Over 65 72 72 0 0 0 72 The maximum number of service users who can be accommodated is: 72 The Registered Person may provide the following categories of service only: Care home with nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old Age, not falling within any other category - Code OP Dementia - Code DE Mental disorder, excuding learning disability or dementia - Code MD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The last key inspection was conducted in February 2009. There have been no registration changes in the last 12 months. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service
Annual Service Review Page 2 of 6 1 2 0 2 2 0 0 9 Summerdale Court is a 72 bedded nursing home in Canning Town that provides care for up to 72 older people. The service is divided into three units. Oak unit provides care for frail older people, Beech unit is for older people with enduring mental health problems, and Ash unit provides care for people who have dementia. Summerdale Court is owned and operated by the Four Seasons Health Care group, one of the largest groups in the UK providing care services to the elderly. The premises are purpose built and all bedrooms have en-suite facilities. The units are self-contained, but catering, laundry and parking facilities are shared. The nearest station is the DLR at Royal Victoria. The home is situated in the London Borough of Newham. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service; these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service received a rating of good at its last key inspection, having previously been rated as adequate. The AQAA was well-written, relevant and informative. We were informed that the service conducts regular meetings with residents and relatives, in order to promote good communication and hear the views of the people that use the service. There was an open door practice in place, which we observed at the last inspection. We found this useful for all, but particularly for some of the residents on the unit for older people with mental health problems that had certain anxieties and concerns due to their illnesses. The service confirmed that a refurbishment programme was due to take place in February 2010. A roll-out of new profiling beds was on-going. The service had now completed its assesments for all residents using a more thorough assessment tool that had been introduced at the time of the last inspection. A new social activity manual had been introduced and the care home was arranging for more staff to be trained to use the shared minibus for residents outings. The service Annual Service Review Page 4 of 6 continued to specifically allocate an activities worker to the dementia care unit, and memory boxes were being used for reminiscence. The service stated that it employed staff with knowledge of the same languages as the residents, and a befriending scheme from the Asian community had been introduced. There was a good attainment of National Vocational Qualifications in Care and the deputy manager was completing a recognised management qualification. The service identified that it was striving for am excellent rating at its next key inspection. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection within three years of the last key inspection. However, we can inspect the service at any time if we have concerns about the quality of the service or of the safety of the people that use the service. Annual Service Review Page 5 of 6 Reader Information
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