Inspection on 15/04/08 for The Old Rectory Care Home
Also see our care home review for The Old Rectory Care Home for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 15th April 2008.
CSCI found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The newly registered manager who has worked at the home for ten months manages the home well. She is supported by staff, the majority of whom have worked at the home for several years. The area manager visits the home approximately one day a week, offering support to both residents and staff.This friendly staff team appear to know the residents` needs and help them to remain as independent as possible, offering support when required. Staff are well-trained and competent to care for the residents. Residents are cared for in a homely environment within the village of Acle. Each bedroom contains resident`s personal possessions and is decorated according to their taste. Residents are encouraged to continue with their own hobbies and interests, with several going out on occasions.
What has improved since the last inspection?
The home was issued with ten requirements from the previous inspection carried out on 4th May 2007. The manager has dealt with seven of these requirements by updating the key worker system, holding monthly residents` meetings, ensuring adequate staffing levels, improving the staff training and supervision and improving storage of residents finances. Due to the recent fire there has been major redecoration with residents` bedrooms, lounges and carpets and chairs replaced. The fire system has been renewed. Seventy five per cent of staff have completed or are currently undertaking the NVQ training to ensure the standard of care continues to improve.
What the care home could do better:
The home has care plans in place for residents to ensure staff can care for them, although the social history is lacking and it is recommended that the manager should include a more detailed life history of residents. The risk assessments within the care plans are basic and are required to be altered to become more meaningful. The home could improve its quality procedures by formalising an annual quality survey and writing a report that current and prospective residents and their families could read. It is recommended the home monitor frailer residents weight to avoid any risk of developing pressure problems by obtaining chair scales or something similar.