Inspection on 30/04/09 for 10 Brooklands
Also see our care home review for 10 Brooklands for more information
This inspection was carried out on 30th April 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: 10 Brooklands The quality rating for this care home is: The rating was made on: three star excellent service 3 0 0 4 2 0 0 7 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mike Murphy Date of this annual service review: 2 8 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 10 Brooklands Tunbridge Wells Kent TN2 3AD 01892537076 Telephone number: Fax number: Email address: Provider web address:
lm.weatherly@btinternet.com Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Lynne Melanie Weatherly Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users to be accommodated is 5. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 10 Brooklands is registered as a Care Home for up to 5 adults with a learning disability. Mrs. L. Weatherly is the Registered Provider and Registered Manager. The ethos of the home is to provide service users with care and accommodation in a home like environment with support to live as full a life as possible within the wider community. Service users are encouraged to have confidence in managing their own lives, to develop their own potential and to learn general life skills. They may be supported to a point where they feel safe and confident enough to move to an independent living situation supported by people they are familiar with. The owner has
Annual Service Review Page 2 of 6 3 0 0 4 2 0 0 7 been involved with caring for people with a learning disability for many years. 10 Brooklands is a two-storey semi detached house in a quiet residential area of Tunbridge Wells with an enclosed garden to the rear. There is easy access to local facilities and Tunbridge Wells centre with a bus route close by and a railway station within walking distance. The front drive has space to park two cars with additional on street parking. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have received, or asked for, since the last key inspection or annual review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessement that focuses in how well outcomes are being met for people using the service. It also gave us some numerical information about the service. A telephone discussion with the Deputy Manager. Information about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The report of the previous key inspection carried out on 30 April 2007 (which rated the home as Excellent) and the results of any other visits that we have made to the service over the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The Deputy Manager holds a weekly house meeting with users of the service and regular meetings with individual service users as required. The Registered Manager holds meetings every three months with users. Records of meetings are retained in the home. Such meetings have led to the following: service users have agreed to make a regular donation to a charity of their choice - the Tear Fund; social activities have been reviewed; some service users have been supported in working at a local community centre; new furniture and other items has been purchased for individual service user rooms; and, users have been supported in participating in social activities. One user has become a helper at a local Brownie pack. The manager reports that staffing levels have been adjusted to ensure that as far as possible service users are supported in accessing events and activities in the wider community. The home liaises with other agencies (such as local authority care managers) in aiming to overcome barriers to improvement. However, many of these barriers are complex and the solution is often outside of the homes control. For example, it is felt that some day services are failing to meet the needs of some users. The home reports that funding for more appropriate services was not readily available at the time of carrying out this review. Over the next 12 months or so the home aims to increase service user choice - both in the home and in the wider community, to support individual users to take an active part in running activities where able, encourage users to be as independ as possible, continue to improve the quality of the home environment, ensure that staff have the skills to meet users needs, and continue to maintain a community focus consistent with Annual Service Review Page 4 of 6 improving the quality of the lives of people living there. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. they work well with us and have shown that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 30th April 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people living there. Annual Service Review Page 5 of 6 Reader Information
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