t Inspecting for Better Lives Annual Service Review
Name of Service: 12, Ryder Road We do an annual service review when there has been no major inspection of the service (we call this a key inspection) in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review. Has this annual service review changed our opinion of the service? No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Antonia Reynolds 18th October 2009 Date of this annual service review: 17th October 2008 Annual Service Review Page 1 of 4 Published by CSCI: Quality, Performance and Methods Directorate Date Published: Apr 08 Review Due: Dec 08 QPM Document Number: 053-08 Page 1 of 4 Information about the service
Address of service: Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable): Categories of registration: Conditions of registration: Michael Batt Foundation (Valued Life Projects) Vacant LD, MD Learning Disabled adults, age 18-50, some of whom may have a mental disorder info@michaelbattfoundation.org 12 Ryder Road, Stoke, Plymouth, PL2 1JA 01752 219779 Have there been any changes in the ownership, management or the service’s registration details in the last 12 months? If yes, what have they been: Yes The present manager of the home is not registered with the Commission for Social Care Inspection for this service. 18th October 2007 / / Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service: 12 Ryder Road is a care home providing personal care (if required) and accommodation for three people aged 18 - 50, with learning disabilities, who may also have mental health issues. It is owned by the Michael Batt Foundation (Valued Life Projects) which is a not for profit organisation providing services for people with a range of needs who require support and care to live in the community. The home was opened in 2000 and is a two storey terraced property located in the Stoke area of Plymouth. All the homes bedrooms are single and are on the 1st floor. None of these have en suite facilities. The home has a bathroom on the ground floor, consisting of a combined bath/shower and a toilet. There is also a bath/shower room on the 1st floor with a separate toilet. There are separate lounge and dining rooms and the home has a small back yard. A sheltered area is provided outside where people may smoke if they wish. All areas are accessible to the people who live in the home. The weekly fees are calculated on an individual basis depending upon the person’s support needs. Information relating to the services provided by the Michael Batt Foundation can be obtained from their Head Office at Third Floor, Poseidon House, Neptune Business Park, Cattedown, Plymouth, PL4 OSJ, telephone number 01752 310531.
Annual Service Review Page 2 of 4 Published by CSCI: Quality, Performance and Methods Directorate Date Published: Dec 07 Review Due: Dec 08 QPM Document Number: 304/07 Page 2 of 4 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: ï· The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called ‘notifications’ and are a legal requirement. The previous key inspection. Relevant information from other organisations. What other people have told us about the service. ï· ï· ï· ï· ï· ï· What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People living in the home always tell us that they are happy there. In surveys received from the people who live in the home, one person said that “everything runs nice and smoothly” and that “everything’s fine”. The surveys showed that people are treated well, are listened to by staff and can choose what they wish to do most of the time. However one person said that they cannot always do what they want to at weekends due to support staff being moved. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 18th October 2009. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 3 of 4 Published by CSCI: Quality, Performance and Methods Directorate Date Published: Dec 07 Review Due: Dec 08 QPM Document Number: 304/07 Page 3 of 4 Reader Information
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