This inspection was carried out on 8th February 2010.
CQC found this care home to be providing an Adequate service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Random inspection report
Care homes for adults (18-65 years)
Name: Address: 20 Talbot Street 20 Talbot Street Rugeley Staffordshire WS15 2EQ one star adequate service 08/09/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jane Capron Date: 0 8 0 2 2 0 1 0 Information about the care home
Name of care home: Address: 20 Talbot Street 20 Talbot Street Rugeley Staffordshire WS15 2EQ 01217898889 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Care Services (UK) Ltd care home 4 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 4 The maximum number of service users to be accommodated is 4 The registered person may provide the following category of service only: Care Home Only (Code PC) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning Disability (LD) 4 Date of last inspection Brief description of the care home The service is set up to provide support to four people with learning disabilities, who may have some challenging behaviour, speech and language disorders and who need a high level of support and guidance. The home is provided in a five bedroomed house in a residential area close to the town centre. Everyone has their own bedroom. There is a garden at the back of the home that provides an area for sitting and for activites. People are supported to help run the home completing such tasks as shopping and cooking. People can take part in activites both at the service and in the community.
Care Homes for Adults (18-65 years) Page 2 of 8 0 8 0 9 2 0 0 9 Brief description of the care home The service provides information to people about the service. Fees are based on each persons needs and people considering using the service should contact the service to discuss the fees charged. The fees include transport costs and a contribution towards a holiday. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We undertook a random inspection to check that the service had met the requirements we had made at the last key inspection. Following the last key inspection the service provided us with an improvement plan to show how they would address the issues we had raised. The service also sent us copies of documents to confirm their compliance with regulations. This random lasted approximately three hours. During that time we looked at a range of documents, spoke to staff and the manager. At the previous inspection we identified that the service did not have the necessary plans and risk assessments in place and that the staff did not have the training and knowledge to be able to meet the needs of people that live there. During this inspection we saw evidence that staff had received a range of training including relating to managing challenging behaviour and autism. Staff have also had training in working with people with a learning disability. Several are now undertaking NVQ training. We also saw that the care planning had improved. Person centred plans are now in place that show the staff how to provide the support that people need in the way they want. These plans include needs relating to their personal care and social care. The plans also contain information peoples likes and dislikes and show issues that are important to people. We did advice the service to develop the information about peoples communication needs. The service has also put health action plans in place. We had previously identified that proper plans were not in place to address any incidents of challenging behaviour. These are now in place. We did advice the service on how these could be improved to further develop the information for staff. The service has developed its risk management systems. We saw risk assessments completed for issues such as bathing, going out in the car, incidents of challenging behaviour and for using kitchen equipment. We spent some time talking to staff. They confirm that they have received a range of training including managing challenging behaviour. The staff tell us that they now feel more confident in dealing with such incidents. The staff could describe how they should respond to incidents. They also understand why people may be violent and aggressive. At the last key inspection we identified that a staff member had started work prior to obtaining a Criminal Records Bureau check and there was no risk assessment in place. The service has now addressed this issue. Previously some of the staff had not had the necessary health and safety training. On this visit we saw that this had been addressed. What the care home does well:
Care Homes for Adults (18-65 years) Page 4 of 8 The service provides people with good health care. The service provides people with excellent accommodation. People are supported to take part in running the service including being involved in shopping, meal planning, cooking and cleaning their bedroom. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 39 A system for reveiwing and monitoring should be put in place. This should include the views of those that live there and other significant people. Fire drills and evacuation practices should be undertaken at night. 2 42 Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
