Inspection on 19/03/09 for 24 Tower Road West
Also see our care home review for 24 Tower Road West for more information
This inspection was carried out on 19th March 2009.
CSCI found this care home to be providing an Adequate service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Inspecting for better lives Random inspection report
Care homes for adults (18-65 years)
Name: Address: 24 Tower Road West 24 Tower Road West St Leonards-on-sea East Sussex TN38 0RG one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Michele Etherton Date: 1 9 0 3 2 0 0 9 Information about the care home
Name of care home: Address: 24 Tower Road West 24 Tower Road West St Leonards-on-sea East Sussex TN38 0RG 01424427607 Telephone number: Fax number: Email address: Provider web address: www.eastviewhousing.co.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : East View Housing Management Ltd care home 4 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 4 The maximum number of service users to be accommodated is 4. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning Disabilities (LD). Date of last inspection Brief description of the care home 24 Tower Road West is a large Victorian house, rented for its services users by East View Housing Management Limited (EVH). The house has a wide hallway and there are two communal rooms on the ground floor. These include a large lounge area and a small dining room next to the kitchen. There is also an office and a downstairs toilet. There is one ensuite bedroom on the ground floor and there are three bedrooms, one bathroom and a toilet on the first floor. The third floor is office space for the Health and Safety Officer of EVH; the CSCI has been assured the office is always locked when Care Homes for Adults (18-65 years)
Page 2 of 8 Brief description of the care home not in use. The back garden is large and has an uneven terrain. However a newly installed decked area has been added which makes the garden area accessible to all residents. The house is in walking distance to the local shops, and is near the main bus route to Hastings and St Leonard?s on Sea town centres. The house is registered for four younger adults with learning disabilities. The home makes CSCI reports available to prospective residents and their relatives/representatives upon request. The gross weekly fee inclusive of income support is £948 to £1,242 as at April 2008. Residents pay for their own toiletries, hairdressing and magazines. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
At a recent key inspection of this service on 10th February 2009 we found that the service had not addressed two outstanding requirements from a previous inspection in relation to: Care plans and the establishment of agreed goals and aspirations for individual residents that staff are aware of and actively support in their day to day work with residents. We also found that the service provider had not been routinely monitoring the service on a monthly basis as required under regulation 26 of the care Homes Regulations 2001. As a consequence of these failings we issued a statutory notice requiring the service to comply with these requirements within a given timescale. A random inspection of this service has been conducted on 19th March 2009 to ensure that the service has implemented changes to satisfactorily address these outstanding requirements. What the care home does well: What they could do better:
We are satisfied from our visit that the service has addressed the outstanding requirements to a satisfactory standard and in the best interests of the residents. Care Homes for Adults (18-65 years)
Page 4 of 8 If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 or Textphone: or Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!