Inspection on 03/09/08 for 287 Dyke Road
Also see our care home review for 287 Dyke Road for more information
This inspection was carried out on 3rd September 2008.
CSCI found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
287 Dyke Road is an established, wellmanaged and well maintained service that provides good quality care and support for the people who live there. The comfortable, relaxed and welcoming environment has evolved over several years and reflects the stability and commitment within the staff team and the open and inclusive management style. Albeit that residents` verbal communication is limited, staff working in the home were observed to interpret individuals` subtle level of communication and include residents in the daily routines of the home wherever possible. Residents are supported to lead varied and fulfilling lifestyles, which encourages them to develop skills and maintain relationships with family and friends. The home has good systems in place to ensure that all complaints are dealt with appropriately.
What has improved since the last inspection?
Copies of all residents` terms and conditions of contract inclusive of the fees payable, as required are now kept within the home and were made available for inspection. Medication policies and procedures have been reviewed and improved including the development and implementation of individual epilepsy management guidelines which are in place for staff tofollow. In order that all residents are protected from potential harm, neglect and abuse, relevant training, relating to safeguarding vulnerable adults, has been provided to ensure that all staff working in the home know when and how to respond in the event of suspecting and alerting potential abuse.
What the care home could do better:
Information made available for prospective residents and their relatives, including the Statement of Purpose and the Service User Guide should be up to date and accurately reflect the current situation within the home. Residents` individual `Agreement` including terms and conditions of residency should be signed by their next of kin or other representative, to confirm awareness, understanding and agreement with the `contract`.