Inspection on 23/08/05 for 49 Almond Close
Also see our care home review for 49 Almond Close for more information
This inspection was carried out on 23rd August 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
This home has a new manager and this is only her second inspection since taking up the position. She is still working hard on the changes necessary to improve the homes reputation. The staff on duty was happy and helpful with a positive attitude. The residents that the inspector spoke with said they liked it there and had good things to say about the staff on duty. They said they were always busy with plenty of things for them to do. The inspector witnessed the staff respecting the residents privacy by knocking on their bedroom dors and telling the inspector that the residents that wee out had locked their doors and therefore without their permission we could not go into their bedrooms.
What has improved since the last inspection?
The requirements from the last inspection have now been complied with. The atmosphere within the house continues to improve.
What the care home could do better:
The manager now needs to concentrate on the home itself. The gardens front and back are over grown and the back garden now needs to be organised so this is a good useable space for the residents. The internal doors that have handles broken needs to be repaired and the downstairs shower room needs redecorating as the tiles are off the wall. Thermostatic valves to be fitted to the taps and window restrainers needed for the windows upstairs. Although the present staff team are stable for the residents many will soon be moving on to university or on to other careers and so the home is left without any of their staff with NVQ qualifications. The manager needs to advise CSCI how they will achieve the NVQ status that is required by the end of this year. The manager needs to ensure that she obtains the February 2005 copy of the Surrey Multi Agency policy and that their own policies and procedures for allegations of abuse are in line with Surrey`s procedure.