Random inspection report
Care homes for older people
Name: Address: Aberdeen House Residential Home 20 Stockerston Road Uppingham Rutland LE15 9UD two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Keith Williamson Date: 1 7 0 7 2 0 0 9 Information about the care home
Name of care home: Address: Aberdeen House Residential Home 20 Stockerston Road Uppingham Rutland LE15 9UD 01572823308 F/P01572823308 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Linda-Jane Thornalley care home 18 Number of places (if applicable): Under 65 Over 65 18 1 old age, not falling within any other category physical disability Conditions of registration: No additional conditions of registration. Date of last inspection Brief description of the care home 0 0 Aberdeen House is an 18-bedded residential care home for older people. The home, which is a converted farmhouse, is situated in Uppingham, close to the centre of this rural village. Service Users rooms are located on two floors with a shaft lift and a stair lift providing access to upstairs facilities. Service Users have access to a communal lounge / dining room, a conservatory and a quiet lounge. There is a well-maintained patio garden outside. The weekly fee currently ranges from £390 to £490, and there are additional costs for Care Homes for Older People Page 2 of 8 Brief description of the care home hairdressing, toiletries, transport, chiropody and dry cleaning. Care Homes for Older People Page 3 of 8 What we found:
The reason for this inspection was to follow-up issues and comments received from an anonymous complaint, about poor staffing numbers for the group of highly dependant residents. We visited the home on a Friday evening at 5.00pm, the visit lasted four and one half hours. We had a tour of the home, and spoke to some residents, staff and the owner. We looked at the care plans, how they were completed and reviewed. If the care plans were appropriately risk assessed and if they instructed staff how people preffered to be cared for. We looked at the amount of help people need and the staffing numbers employed to carry that out. We looked at the training for staff to enable them to care for people safely. People have information provided before moving into the home. The information is in the form of the Statement of Purpose, this is a document that describes the terms and conditions of people admitted to the home. This needs re wording as it is unclear. People have their needs assessed, which informs the staff to the specific care each person requires. Care plans are produced, and then reviewed on a regular basis. These describe how people prefer their care to be delivered safely. There are detailed instructions for the staff how to do this, these are in the form of risk assessments, these too are regularly reviewed. Care plans are shared with the resident, or their representative. People have enough details in the home to enable them to raise concerns around poor practice. The complaint records were viewed, and none related to poor practice. We looked around the home, and saw equipment such as wheelchairs, raised toilet seats and hoists to aid staff in caring for people. Some of this equipment is provided by the home, and some supplied by the Red Cross. A sample of the service records for this equipment was seen. These were up to date, indicating the home provide equipment to the staff which enables staff to safely undertake the moving and handling of people in the home. The staff rota was seen, this details the number of staff on duty in the home at any given time. The residents and staff that passed comment stated that they felt as though there were enough staff to care for people, even at night when one staff member was on duty. Training is in place to enable staff to operate moving and handling equipment safely, these courses are run periodically, to ensure people have the latest training, and so move people safely. Other areas of health and safety were sampled, the testing of the fire bells and emergency lighting is up to date, and tested at appropriate intervals. Fire training is performed by an external company on an annual basis. Staff receive an intensive programme of training on fire and evacuation techniques, with a written test to ensure an understanding of the subject. We looked at a some policies and procedures, and though these were not dated, all were well put together and staff indicated they had access to them at all times. Care Homes for Older People Page 4 of 8 What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 2 1 37 The Statement of Purpose could be re worded to indicate the range of people that will be admitted to the home. The policies and procedures could be dated, this would ensure the latest information was available to staff, and that regular reviews and updates had taken place. Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
