Inspection on 15/12/09 for Adalah Residential Rest Home Ltd
Also see our care home review for Adalah Residential Rest Home Ltd for more information
This inspection was carried out on 15th December 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Adalah Residential Rest Home Ltd The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ann Davey Date of this annual service review: 0 9 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 20 Cliff Road Leigh On Sea Essex SS9 1HJ 01702711162 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Adalah Residential Rest Home Ltd Number of places (if applicable): Under 65 Over 65 30 0 0 30 The maximum number of service users who can be accommodated is: 30 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Dementia - Code DE Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Adalah Residential Rest Home Ltd is a converted and extended house in a residential area of Leigh On Sea close to the seafront. It is a two-storey building with some splitlevels on both floors. Service users can access all areas by the use of a shaft passenger lift and stair lifts. There are eighteen single and four double rooms. All but three have en-suite wc and hand basin. Communal areas consist of a lounge and split level dining room on the ground floor and a lounge/dining room on the first floor.
Annual Service Review Page 2 of 6 None There is also a small visitors lounge on the first floor. To the rear of the home is a garden with areas for service users to sit in and a fishpond. The ground floor lounge also has direct access to a patio overlooking the garden. Off road parking for approximately 3-4 cars is available to the front of the home. Limited street parking is also available outside. Adalah is close to a mainline railway station and a short walk (some uphill) to local shops and a bus route. Fees for the home are understood to be up to £495 per week. Previous inspection reports are availble direct from the home or the CQC website. The above details were correct when we visited on 16th August 2007. Please contact the home direct for updated or current information. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We (CQC) looked at the information we have received or asked for since the last inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us in June 2009. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. The document is a legal requirement. We have sent surveys to the home asking that they be distributed to staff, residents and visiting professionals and returned to us. This will give us a overview of what people think about the service. The information will be included within the next regulatory activity. Information we have about how the service has managed complaints. What the provision has told us about things that have happened in the service, these are called notifications and are a legal requirement. We spoke with the Manager by telephone on 9th November 2009. What has this told us about the service? We reviewed the information within the AQAA, assessed the information on the homes service record and spoke with the manager on the telephone. Under the brief summary of our comments within the AQAA, the home had recorded (we) provide a happy, clean, safe home, make residents feel at home...(we) keep asking residents for their views on improving the home in any way. The AQQA recorded that the home had improved in the past 12 months by listening to our residents and families. We spoke with the manager who told us that they had updated and refreshed a number of their training courses since the last annual service review. They told us that during the past year there had been no complaints made against the home and there had been no reported safeguarding adults from harm incidents. We were informed that the staffing levels within the home were sufficient to meet the needs of all residents. The core staffing group had remained stable. This had provided continuity of care for residents. We were advised that staff are provided with good training opportunities. The manager told us that over the past year there had been significant improvements to the physical aspect of the home and there were further improvement plans. We were informed that the owner visits the home several times a week and completes a report. The manager told us that the owner of the home was supportive. We were informed that a residents meeting takes place bi monthly and a relatives meeting had also taken place. The manager said that staff supervision and staff Annual Service Review Page 4 of 6 meetings are held on a regular basis. The manager said that residents had been recently surveyed about their view of the home in readiness for the forthcoming annual development plan which will be completed by the owner. We do not have any current concerns about Adalah and our records demonstrate that they contact us as appropriate. From the information available, Adalah continues to provide positive outcomes for residents. What are we going to do as a result of this annual service review? We will carry out another regulatory activity by 9th November 2010. We can inspect the home at any time if we have concerns about the quality of the service or the safety of the people who use the service. Annual Service Review Page 5 of 6 Reader Information
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