Inspection on 01/08/05 for Alexandra House
Also see our care home review for Alexandra House for more information
This inspection was carried out on 1st August 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The facilities are maintained in a clean and tidy condition and the decoration is of a high standard. Care Plans are comprehensive to assist staff to deliver care that fits individual service users care needs. Service users said that they liked the staff, their food and their bedrooms, that staff welcomed visitors and that they have the choices. Service user bedrooms are personalised and homely and contain personal effects. There have been no complaints about the service reported to the Commission for Social Care Inspection. New staff benefit from a comprehensive induction and policies and procedures are detailed and well set out.
What has improved since the last inspection?
The Registered Provider said that they were very specific as to which service users could be admitted as they put the interests of existing service users first. A high level of service continues to be provided.
What the care home could do better:
To ensure that only service users within the categories for which the home is registered are admitted, in order to show compliance with the Care Standards Act. A cooked breakfast, could be offered throughout the week, which would offer greater choice to service usersA loop system could be installed this would benefit service users with a hearing impairment. Ensuring that staff read all the service users care plans and the policies and procedures would improve the service provided to service users. If policies and procedures were put in place for emergencies and crises, this would ensure that staff take the appropriate action if these instances were to arise. Ensuring that water temperatures are kept to close to 43c Fahrenheit would ensure that the risk of scalding to some service users is minimised.