Random inspection report
Care homes for older people
Name: Address: Beaumont House 47 Priest Hills Road Hinckley Leicestershire LE10 1AQ one star adequate service Inspecting for better lives The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Debbie Williams Date: 1 9 1 0 2 0 0 8 Information about the care home
Name of care home: Address: Beaumont House 47 Priest Hills Road Hinckley Leicestershire LE10 1AQ 02089334331 01455632011 beaumont_house@talktalk.net Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Violet Cadogan care home 10 Number of places (if applicable): Under 65 Over 65 0 10 dementia old age, not falling within any other category Conditions of registration: 10 0 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Dementia - Code DE The maximum number of service users who can be accommodated is: 10 Date of last inspection Brief description of the care home Beaumont House is a care home for older persons, providing accommodation and personal care for up to ten older people some of who have a dementia type illness. The home is situated in a popular residential area just off the town centre of Hinckley. It is situated close to local amenities and shops and both the train station and bus routes are within easy reach. The home offers 10 single bedrooms, two of which have ensuite facilities. Bedrooms are situated on both the ground floor and first floor of the Care Homes for Older People
Page 2 of 8 Brief description of the care home property and a main lounge and dining room can be found on the ground floor. Rooms on the first floor can be accessed by lift or stairs. Current private charges are £390.00 per week. Additional charges are in place for hairdressing, chiropody treatment and transport to appointments. A copy of the latest Inspection report is available at the home, or it can be accessed via the CSCI website: www.csci.org.uk. Further information about the home is available from either the owner or the senior care workers. Care Homes for Older People Page 3 of 8 What we found:
We carried out this inspection in response to some information we received. The information we received raised concerns that supplies of food at the service were not adequate to meet the needs of people living there, were of poor quality and that staff did not have access to the resources they required. Concerns were also expressed about the amount of hours the provider was working. We visited the home unannounced at a weekend and spoke with residents and staff about these issues. During the inspection the lunchtime meal was served and this was a roast chicken dinner with a selection of vegetables and all the trimmings. The meal was well presented and appeared nutritious. Menu records seen and residents spoken with confirmed that a choice of meal was always available. People living at the home made the following comments -: The owner manager is very kind, we can talk to her if we have any concerns. The food is not bad and there is usually a choice. The food could be improved but we always get enough to eat. The food is good and there is always plenty. One staff member spoken with said that the owner manager always did everything to the highest standard. We looked at the stocks of food at the home and found these to be sufficient. Staff spoken with said there was enough resources and that if they did run out of anything, the owner/manager would supply this the same day. Staff said that the system for ordering and delivery of food stocks had improved recently but that staff did not have access to the food store and if the key holder forgot to leave something out then this did pose a problem. We looked at the duty roster and spoke with residents and staff about staffing levels. Staffing levels were sufficient to meet the needs of people living at the home. the provider did work a lot of hours at the home but there was no evidence to suggest that this was in anyway detrimental to people living at the home. What the care home does well: What they could do better:
Staff should have access at all times to food stores and this would ensure that people living at the home did get the meals and snacks that meet their needs and preferences. Communication could be improved between residents and staff and amongst the staff Care Homes for Older People
Page 4 of 8 group. This would ensure that the service was being run in the best interests of people living at the home at all times. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 15 16 Staff must have access to 16/03/2009 the resources they require to meet the needs of people living in the home. People living in the home have their needs and expectations met. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations 1 31 Communication between residents and staff and amongst the staff group could be improved in order to ensure the service is run in the best interests of people living at the home at all times. Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
