Inspection on 19/10/09 for Brindley Court Nursing and Residential Home
Also see our care home review for Brindley Court Nursing and Residential Home for more information
This inspection was carried out on 19th October 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Brindley Court Nursing and Residential Home The quality rating for this care home is: The rating was made on: two star good service 0 6 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Yvonne Allen Date of this annual service review: 2 4 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Station Street Longport Stoke-on-trent Staffordshire ST6 4ND 01782828428 01782828429 brindley.court@ashbourne.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Modelfuture Limited Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: The maximum number of service users who can be accommodated is: 52 The registered person may provide the following category of service only: Care Home with Nursing (Code N); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) 52 Physical disability (PD) 52 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Registered Manager - David Forrester. 0 6 1 0 2 0 0 8 Number of places (if applicable): Under 65 Over 65 0 52 52 0 Annual Service Review Page 2 of 6 Brindley Court Care Centre provides personal and nursing care for up to fifty-two male and female persons. The home provides accommodation for mainly older people but can accommodate up to thirteen people, aged between 35 and 60 years on admission who have a physical disability. The home is a two-storey purpose built brick building. It has fifty-two single bedrooms and each of them has an en-suite comprising of a toilet and wash hand basin. The home has lounges and dining facilities on each floor. A passenger lift that is accessible to people allows easy access around the home. There are appropriately adapted bathing facilities to each floor. There is a central kitchen and laundry. Externally, the home has pleasant secure gardens for service users to enjoy and there is ample parking space. The home is situated close to the A500 and is within easy access of local shops, bus service, a train station and road networks. The fees charged by the home at the time of the inspection visit ranged from 360.00 to 540.00 pounds. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We carried out this Annual Service Review on 24/09/09. We looked at all the information that we have received or asked for since the last Key Inspection. This included the following - The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. We looked at Surveys which we sent out and were returned to us by people using the service, other people with an interest in the service and staff who work for the service. We looked at information we have received about how the service has managed any complaints. We looked at what the service has told us about what has happened in the home, these are called notifications and are a legal requirement. We have not made any other visits to the service in the last twelve months. We also considered what other people and organizations have told us about the service. What has this told us about the service? The service sent us their AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. These are the comments we received from people who live in the home and their familiesHigh standards of care, cleanliness, food and friendly staff. The activities co-ordinator is very good. They should not put people to bed early (7PM) when they are short staffed. They keep me safe and well. The home does most things well. I like all the staff, they are always there to help me. The service is satisfactory but sometimes there is a long wait for attention. The home does everything well. Provides nice meals and activities. Annual Service Review Page 4 of 6 I need better access to my money. Provides clean rooms and things to do. Very comfortable surroundings. They keep my room nice and clean and provide activities. Nice friendly environment. Provide everything I need for my short stay. Could provide better bedding. These are the comments we received from staff who work for the service We care for residents well. The home should employ more staff and more wages for care staff when working short. The home does everything very well. I have no problems working with any members of staff. They need more activities in the afternoons and at weekends. The service should take into account those comments which are negative with a view to improving the identified areas. The service continues to let us know about things that have happened since our last Key Inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a Key Inspection by 06/10/10 However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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