Inspection on 28/06/07 for Broadway North Resource Centre
Also see our care home review for Broadway North Resource Centre for more information
This inspection was carried out on 28th June 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Excellent. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The service has a very stable and committed staff team, the majority having worked at the home for many years. The staff have developed a great deal of experience and understanding of the service users needs that they care for. This also assists them with the continuity and monitoring the progress of service users receiving regular respite care. The service has also developed good links with the local community services. Comments received from the service users included: "The staff are brilliant" " the staff are wonderful and nothing is too much trouble for them". The community psychiatric nurse was visiting during the inspection and stated that the service provision was "Fantastic" The service also aims to maintain the service users independence whilst they are residing on the unit. The service users are able to come and go as they please. They choose their own meals and are allocated a fridge and food storage space to assist them to maintain their independence. From observation all staff are most professional and make time for the service users, and are available to chat with them and offer support at any time.
What has improved since the last inspection?
Since the last inspection the service has further developed their quality assurance audit. All service users are provided with a questionnaire to express their views about their admission and care received on the unit. The manager then audits the surveys each month. The responsible person is completing monthly audits this was a requirement from the last inspection. The service has been advised by a CSCI pharmacist inspector and updated their medication policy as per their guidance. Service users risk assessments have further developed since the last inspection.
What the care home could do better:
From the service users and staff responses they stated, "There are no improvements that they can think of." It was recommended whilst the unit is waiting for the remainder of radiator covers to be fitted that they complete risk assessments to highlight and minimise any potential risk to any individual service user. Some of the furniture is in need of updating, and when reviewing this area it is recommended that the wardrobes be secured.